Andres Salcedo
Reseda,CA
Summary
Successful at splicing, grounding, bonding and terminating tables, constructing splice cases and performing system tests. Proficient in assessing layouts and maintaining safety standards. Well-organized and methodical with a hardworking nature.
Overview
26
26
years of professional experience
Work History
Fiber Splicer
Pacific Bell Telephone, AT&T
Los Angeles, 90065
01.2009 - 03.2022
- Spliced fiber optic cables using fusion splicing techniques and specialized tools.
- Performed routine maintenance and troubleshooting on fiber optic networks to ensure reliability and performance.
- Collaborated with team members to execute installation of new fiber systems.
- Ensured compliance with safety regulations during all installation processes.
- Documented splicing records and network layouts for future reference.
- Trained junior technicians on best practices in fiber splicing and safety protocols.
- Implemented quality control measures to maintain high service standards in installations.
- Conducted tests on fiber optic cables and corrected faults.
- Executed splicing, bonding, grounding, and terminations on various types of cables for optimal network performance.
- Used tools, equipment, and instruments safely to avoid mishaps.
- Constructed cases to surround and protect splices.
- Proactively identified potential issues with new installations, preventing future service disruptions.
- Constructed patch panels using various tools such as crimpers, strippers and cleavers.
- Maintained records of all splicing activities and results.
- Documented changes in operating parameters due to upgrades or repairs.
- Assisted in the design of routing pathways for cables.
- Developed preventive maintenance plans for fiber optic equipment in order to maintain optimal performance levels over time.
- Utilized advanced techniques such as ribbonizing, fanning out, and pigtailing when required.
- Inspected installed cabling systems regularly for any signs of wear or damage.
- Installed and spliced fiber optic cables in preparation for network connections.
- Repaired damaged fibers using fusion splicers and mechanical splicers.
- Ensured compliance with safety regulations while performing tasks such as working at heights or handling hazardous materials.
- Provided technical advice to junior technicians regarding the installation of optical fibers.
- Interpreted blueprints, diagrams, schematics and other documents related to the installation of fiber optics.
- Troubleshot existing fiber optic systems to identify problems and resolve them.
- Analyzed data generated by test runs in order to determine if any adjustments needed to be made.
- Communicated with customers to access work areas and explain work.
- Installed, set up, and repaired devices and system components.
- Pulled lines to proper tension for safety and durability of installation work.
- Strung cables between newly installed or existing poles and restrung cables due to damage or sagging.
- Laid out cabling plans and ran through buildings to desired locations.
- Completed line work at heights using bucket trucks and underground using access points.
- Measured signal strength of televisions, telephones and internet connections to verify adequate performance.
- Handled fibers for device routing, ribbon breakouts, component assemblies and custom splicing projects.
- Set up service for customers by installing, connecting, testing or adjusting equipment.
- Ascended poles and accessed tunnels, buildings, trenches, or manholes to perform necessary job tasks.
- Spliced cables with hand tools, epoxy or mechanical equipment.
- Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles.
- Resolved customer complaints quickly and efficiently by troubleshooting hardware or software issues.
- Installed connectors and adapters onto existing fibers as part of an upgrade process.
- Performed maintenance on existing fiber optic networks, ensuring optimal performance.
- Repaired broken fibers using specialized tools and techniques such as fusion splicing.
- Analyzed data from multiple sources to detect and resolve faults within network infrastructure, enhancing overall system integrity.
- Troubleshot network issues related to fiber optics and resolved them in a timely manner.
- Provided technical training for other technicians regarding various aspects of optical networking.
- Responded promptly to emergency service calls related to fiber optics when necessary.
- Ensured that all safety protocols were followed during the installation and repair of fiber optics systems.
- Monitored bandwidth usage on optical networks to ensure proper utilization of resources.
- Conducted routine tests on fiber optic cables in order to identify any potential problems with performance or quality.
- Inspected and tested new installations for proper operation prior to deployment.
- Maintained records of all repairs performed on fiber optic networks, documenting parts used and labor time spent.
- Created detailed reports outlining the status of all network components related to fiber optics.
- Provided technical support to customers regarding fiber service inquiries and issues.
- Documented network configurations and maintenance activities for compliance records.
- Trained junior technicians on installation procedures and safety protocols.
- Collaborated with engineers to design efficient fiber network layouts.
- Diagnosed and resolved network connectivity issues using testing equipment.
- Conducted routine maintenance on fiber optic systems to ensure optimal performance.
- Installed and configured fiber optic networks for residential and commercial clients.
- Installed and maintained fiber optic networks for residential and commercial clients.
- Conducted routine inspections to identify and resolve network issues promptly.
- Utilized testing equipment to ensure optimal performance of fiber optic systems.
- Documented network changes and maintenance activities in company databases.
- Collaborated with team members to design efficient network layouts and configurations.
- Responded to customer inquiries regarding fiber optic services and troubleshooting steps.
- Adhered to safety regulations during installation and maintenance tasks at job sites.
- Monitored network performance to identify potential issues or problems with connections.
- Tested fiber optic cables for continuity using OTDRs and power meters.
- Set up wired and wireless point-to-point links between multiple locations using various types of antennas depending on the distance required.
- Provided technical support services for end users experiencing difficulties with their local area networks or wide area networks.
- Maintained up-to-date knowledge of emerging technologies related to networking components and infrastructure.
- Performed quality assurance tests on newly installed fiber optic cabling runs prior to commissioning them into service.
- Installed outside plant fiber optics in manhole and telco boxes.
- Developed sensors and carried out detailed inspections to identify defects in fiber optic systems.
- Handled multiple simultaneous deployment projects against strict deadlines.
- Monitored operations during maintenance periods to evaluate system performance levels.
- Worked closely with customers to discuss their individual needs and provide solutions accordingly.
- Collaborated with colleagues from other departments on projects requiring cross-functional teams.
- Set up test benches according to specified requirements prior to conducting any tests.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Service Technician
Pacific Bell Telephone
Glendale, California
10.1999 - 12.2008
- Installed and maintained telecommunications equipment for residential and business customers.
- Diagnosed service issues using specialized testing equipment and tools.
- Responded to customer inquiries regarding service plans and technical problems.
- Collaborated with team members to resolve complex service challenges efficiently.
- Conducted routine inspections of equipment, ensuring optimal performance and reliability.
- Trained new technicians on operational procedures and safety protocols to enhance team readiness.
- Enhanced customer satisfaction through clear communication and problem-solving skills.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Performed onsite repair of equipment at customer locations.
- Identified potential problems during inspections, preventing future breakdowns and minimizing service disruptions.
- Conducted service appointments to diagnose and fix problems.
- Inspected equipment for proper operation and safety hazards prior to use.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Examined previously completed work for accuracy.
- Logged services performed in service ticket system.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Trained new team members on service processes to increase productivity.
- Tested repaired items to ensure functionality before returning them to customers.
- Set up and operated mechanical and manual tools and equipment.
- Adhered to quality assurance procedures during every stage of the service process.
- Installed and maintained telecommunication systems for residential and commercial clients.
- Troubleshot network issues to ensure seamless connectivity and customer satisfaction.
- Conducted site surveys to assess installation requirements and customer needs.
- Collaborated with team members to optimize workflow and improve service delivery.
- Provided technical support to clients through phone, email, and in-person visits.
- Trained new technicians on installation procedures and company policies.
- Ensured compliance with safety regulations during installations and repairs.
- Diagnosed complex networking problems using packet sniffers and other network analysis tools.
- Conducted tests on circuits and equipment for proper operation according to standards set forth by the company.
- Developed detailed documentation outlining procedures used in I&R operations.
- Resolved customer issues in a timely manner while adhering to established service level agreements.
- Maintained records of customer service requests to ensure follow-up.
- Ensured compliance with industry regulations when installing or repairing telecommunications equipment.
- Monitored system performance metrics in order to identify potential problems before they occur.
- Provided training on new technologies or products related to I&R operations.
- Communicated effectively with team members about project status updates.
- Troubleshot technical issues related to voice services, such as call forwarding and voicemail.
- Identified areas where process improvements could be made to increase efficiency of I&R operations.
- Tested connections for integrity before activating them for use by customers.
- Repaired faulty equipment using hand tools, soldering irons, testing devices.
- Installed new lines in homes or businesses utilizing a variety of wiring methods.
- Provided technical support for customers regarding products or services offered by the company.
- Assembled and installed communication equipment.
- Installed and repaired distribution racks and cables.
- Demonstrated equipment to customers and explained use, responding to inquiries or complaints.
- Tested connections to verify power supplies and communication link functionality.
- Handled multiple simultaneous deployment projects against strict deadlines.
- Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
- Climbed poles and ladders to install, maintain or inspect equipment.
- Assembled communication equipment according to specifications.
- Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions.
- Ran wires between components and to outside cable systems.
- Laid out cabling plans and ran through buildings to desired locations.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Trained new technicians on operational procedures and safety protocols effectively.
- Conducted routine inspections of equipment to ensure optimal performance standards.
- Tracked inventory used and notified supervisor about re-ordering needs.
- Documented service calls and maintenance reports for future reference and quality control.
Machine Operator/Assembler
Special Devices Inc
Newhall
07.1998 - 10.1999
- Operated machinery to assemble electronic components efficiently.
- Inspected finished products for quality and compliance with specifications.
- Collaborated with team members to optimize assembly line processes.
- Maintained a clean and organized work area to ensure safety standards.
- Trained new employees on machine operation and assembly techniques.
- Monitored equipment performance and reported issues promptly to supervisors.
- Followed detailed assembly instructions to ensure accurate product construction.
- Loaded materials into production machinery according to instructions.
- Ensured safety regulations were followed at all times while operating machinery.
- Set up and operated production machinery in accordance with prescribed procedures and guidelines.
- Performed daily maintenance of machines to ensure smooth running.
- Trained new staff members in the use of production machinery and safety protocols.
- Followed established manufacturing processes to assemble components correctly.
- Maintained accurate records of production data including quantity, type, and time frames of completed jobs.
- Inspected parts for defects using precision measuring instruments.
- Restocked supplies such as screws, nuts, bolts when needed.
- Operated drill presses, milling machines, rivet, and hardware presses safely and correctly.
- Identified problems with mechanical systems and made repairs as needed.
- Organized workstations to maximize efficiency during assembly process.
- Calibrated machine settings to ensure precise operation and tolerances were met.
- Monitored machines for malfunctions or errors during operations.
- Provided assistance in troubleshooting any issues that arose during assembly processes.
- Adjusted machine components to regulate speed, pressure, temperature, and other factors as needed.
- Inspected, operated and tested completed products to verify conformance to customer specifications.
- Inspected assemblies for defects during various stages of production.
- Inspected and tested completed products to verify function, machine capabilities, or conformance to customer specifications.
- Reworked, repaired or replace damaged parts or assemblies.
Warehouse Worker
Fujifilm
Valencia
02.1998 - 08.1998
- Operated forklifts to transport materials within the warehouse environment.
- Managed inventory by organizing and labeling stock in designated areas.
- Loaded and unloaded shipments efficiently to maintain workflow.
- Conducted quality checks on incoming and outgoing products for compliance.
- Maintained cleanliness and organization of workspaces for safety standards.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Staged and sorted multiple types of products for loading.
Security Officer
Security
Burbank
05.1997 - 02.1998
- Monitored premises to prevent unauthorized access and ensure safety compliance.
- Conducted regular patrols to identify and address security risks and hazards.
- Assisted in emergency response procedures, coordinating with local authorities as needed.
- Reported incidents and maintained detailed logs of all security activities.
- Collaborated with team members to enhance overall security strategies and protocols.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Adhered to post orders while maintaining a visible presence around the property.
- Investigated all reported incidents of theft or vandalism on premises.
- Maintained high levels of alertness throughout shifts.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Identified suspicious activity to determine appropriate response.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
Electrical Apprentice
Axxis
Van Nuys
07.1996 - 04.1997
- Assisted electricians with installing wiring and electrical systems.
- Followed safety protocols to maintain a safe work environment.
- Utilized hand tools and power tools for various electrical tasks.
- Maintained a clean and organized workspace during installations.
- Used hand tools such as wire strippers, cutters to prepare wires for connections to boxes, terminals.
- Pulled wires through conduit runs using fish tapes or pull strings when necessary.
- Assisted with electrical installation tasks, added new wiring, and adjusted breaker boxes.
- Worked with a variety of materials including PVC conduits, copper wiring, aluminum wiring and MC cables.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Kept work areas clean, neat, and free of hazards.
- Pulled insulated wires or cables through conduits to complete circuits.
- Learned electrical codes and regulations applicable to job sites.
- Replaced defective circuit breakers, fuses, switches, outlets, lighting fixtures and other components as needed.
- Worked in team-based environment to accomplish projects.
- Maintained organization, cleanliness, and safety in work areas.
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
- Collaborated with more knowledgeable professionals to grow understanding of principles and construction standards.
- Installed new electrical components, fixtures, and motors.
- Installed and maintained electrical wiring, equipment, and fixtures in accordance with local codes and regulations.
- Followed relevant electrical and building codes for each job.
- Connected wires to circuit breakers, junction boxes and components in residential and commercial properties.
- Installed conduits or pipes inside partitions, walls or other designated, concealed areas.
Education
Polytechnic High School
Sun Valley, CASkills
- Fiber optic splicing
- Cable troubleshooting
- Network performance testing
- Equipment maintenance
- Optical installation techniques
- Customer service
- Technical training
- Project coordination
- Compliance adherence
- Process optimization
- Problem solving
- Effective communication
- Team collaboration
- Attention to detail
- Safety awareness
- Color code familiarity
- Fiber optic testing
- Quality control inspection
- Fiber optic storage
- Ribbon cables
- Fiber optic safety
- Fiber optic cleaning
- Fiber optic labeling
- Emergency repair response
- Terminating cables
- Producing diagrams
- Controlling inventory
- Connector installation
- Industry regulation compliance
- Fiber optic polishing
- Network troubleshooting
- Equipment calibration
- Operating machines
- Reading comprehension
- Project management
- Optical network design
- Fiber splicing expertise
- Fiber optic cleaving
- Continuous learning attitude
- Fusion splicing techniques
- Active listening
- Fiber optic terminations
- Work order management
- Cable preparation proficiency
- Fiber optic documentation
- Stress tolerance
- Buffer tube identification
- Training delivery
- Lifting capacity
- Fiber optic standards
- Splice enclosure assembly
- Safety practices
- Preventive maintenance planning
- Splice tray organization
- Testing devices
- Operating equipment
- Maintaining inventory
- Hand tool proficiency
- OTDR operation
- Fiber optic routing
- Signal loss analysis
- Safety management
- Conducting tests
- Loose tube cables
- Effective communication
- Instructing customers
- Network configuration
- Measure signals
- Cable installation
- Interpersonal communication
- Professionalism
- Team building
- Office installations
- System repair
- Educating customers
- WiFi setup
- Equipment installation
- Data interpretation
- Problem solving
- Device installation
Timeline
Fiber Splicer
Pacific Bell Telephone, AT&T
01.2009 - 03.2022
Service Technician
Pacific Bell Telephone
10.1999 - 12.2008
Machine Operator/Assembler
Special Devices Inc
07.1998 - 10.1999
Warehouse Worker
Fujifilm
02.1998 - 08.1998
Security Officer
Security
05.1997 - 02.1998
Electrical Apprentice
Axxis
07.1996 - 04.1997
Polytechnic High School
References
References available upon request.