Andres Sandoval IV
Austin,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Risk and Payments Analyst
Accenture Flex, Austin Corp
04.2019 - Current
- Analyze financial activity on the world’s largest social media platform to protect users from fraud, minimize financial losses for the site and reduce fraud recurrence while maintaining a 97% adherence to strict quality and productivity standards.
- Respond to customer inquiries regarding transactions and fraudulent activity on the platform. Routing questions to the proper team, investigating content and information in order to approve refunds if necessary.
- Create training materials and provide training and demonstrations for cross-functional partners and new hires. Contributor to documentation and knowledge bases outlining fraudulent schemes
Bookkeeper
H-E-B Grocery
AUSTIN, United States
05.2017 - 04.2019
- Supporting accurate, efficient operation of the store’s cash control, by keeping records of store financial transactions, ensures office and store funds balance
- Maintained and processed invoices, deposits, and money logs.
- Identified accounting errors when cross-referencing documents and database information.
Deputy Clerk
Val Verde County Clerks Office
Del Rio, TX
05.2009 - 08.2014
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Collaborates with department employees on record retention and record management processes
- Attended relevant board and committee meetings and work sessions and prepared minutes of assemblies to maintain transparency of office.
Education
High school -
Del Rio High School
08.2005 - 05.2010
Bachelor’s - Art in Graphic design
Arts Institutes of Austin
10.2014 - 04.2017
Skills
Adobe software
Timeline
Risk and Payments Analyst
Accenture Flex, Austin Corp
04.2019 - Current
Bookkeeper
H-E-B Grocery
05.2017 - 04.2019
Bachelor’s - Art in Graphic design
Arts Institutes of Austin
10.2014 - 04.2017
Deputy Clerk
Val Verde County Clerks Office
05.2009 - 08.2014
High school -
Del Rio High School
08.2005 - 05.2010
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