Summary
Overview
Work History
Education
Timeline
Generic

Andres Uquillas

Miami Shores,FL

Summary

Detail-oriented Operations Specialist with an analytical mindset and experience transforming operational data into actionable insights. Proven ability to monitor KPIs, maintain data integrity, and support cross-functional teams through clear communication and process improvement. Background in solution-based sales within Apple Retail, with strong interest in applying analytics and business strategy.

Overview

3
3
years of professional experience

Work History

Operations Specialist

Apple
Miami, USA
01.2025 - Current
  • Analyzed operational and sales-related performance metrics to identify trends, inefficiencies, and opportunities for improvement.
  • Monitored key inventory and fulfillment KPIs, maintaining inventory accuracy above 99% while supporting revenue-driving availability.
  • Prepared and validated operational data to ensure data integrity across inventory, fulfillment, and reporting systems.
  • Collaborated cross-functionally with sales and leadership teams to support customer fulfillment strategies and time-sensitive requests.
  • Communicated insights and operational findings to stakeholders to support informed decision-making.

Product Zone Specialist

Apple
Miami, USA
08.2024 - 01.2025
  • Delivered personalized product recommendations and guided customers through setup, trade-ins, and purchasing.
  • Performed product demos and basic troubleshooting to enhance the customer experience.
  • Supported daily store operations, including product runs and maintaining sales floor readiness.
  • Collaborated with teammates to improve service quality and operational efficiency.

Kayak Sales Associate

BG Signature
North Miami, USA
01.2023 - 08.2024
  • Managed customer relationships, rentals, and sales operations while tracking daily revenue performance.
  • Increased kayak sales by 25% through personalized recommendations and customer-focused solutions.
  • Maintained accurate inventory and transaction records using spreadsheet-based tracking.
  • Delivered consistent customer service, contributing to a 20% increase in customer satisfaction.

Education

Bachelor of Arts - Finance

Florida International University
Miami, FL
05.2028

Associate of Arts - Business Administration

Miami Dade College Honors Program
Miami, FL
05-2026

High School Diploma -

Alonzo & Tracy Mourning Senior High School
North Miami
06.2024

Timeline

Operations Specialist

Apple
01.2025 - Current

Product Zone Specialist

Apple
08.2024 - 01.2025

Kayak Sales Associate

BG Signature
01.2023 - 08.2024

Bachelor of Arts - Finance

Florida International University

Associate of Arts - Business Administration

Miami Dade College Honors Program

High School Diploma -

Alonzo & Tracy Mourning Senior High School