Andres Valles
El Paso,TX
Summary
Ambitious delivery professional and Freight Handler In the El Paso area with experience in both traditional and app-governed delivery roles. Well-organized and efficient worker with strong time management skills. Willing to take on any challenge to maximize customer satisfaction and build long-lasting relationships.
Overview
16
16
years of professional experience
Work History
Freight Handler
Cross Country Freight Solutions
03.2022 - Current
- Loaded and unloaded trucks.
- Collaborated with team members to resolve challenges and improve productivity.
- Inspected freight for any damage or faults prior to loading.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
- Blocked and braced freight to prevent shifting and product damage during transport.
- Used handheld scanners to efficiently track and maneuver freight for outbound shipments.
- Dispatch Line haul drivers and provide all paperwork needed in order to meet dispatch times.
Delivery Truck Driver
Fedex Freight
04.2010 - Current
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Operated with safety and skill to avoid accidents and delays.
- Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Contacted dispatch to report delivery incidents and determine best methods for resolution.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Delivered packages on time while developing new routes with concern for both safety and weather.
- Tracked time spent on assignments each day for productivity reporting.
- Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
- Redirected shipments en route in response to customer requests.
- Organized all shipping paperwork and documented customer payments to keep records accurate and current.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Shipping and Receiving Associate
Ryder Logistics
10.2010 - 09.2012
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Processed required paperwork to expedite handling of shipped and received goods.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
Customer Service Representative
GC Services
11.2009 - 02.2010
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Assisted customers with setting appointments, special order requests, and arranging payment plans.
- Fielded customer questions regarding their bill, sales, current prices and upcoming company changes.
Warehouse Worker
Gamer Logistics
07.2007 - 09.2009
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Wrapped pallets in shrink wrap prior to loading.
- Measured dimensions of finished pieces for conformance to specifications.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Education
High School Diploma -
Austin High School
El Paso, TX06.2006
Skills
- Dependability and Honesty
- Delivery and Shipment Records
- Traffic Laws and Regulations
- Route Planning
- Valid Driver's License
- Ability to Lift 50 Pounds
- Efficiency and Time Management
- Loading and Unloading
- Problem Solving
- Delivery Verification
- Attention to Detail
- Basic Math Skills
- Commercial Driving Experience
- Freight Loading
- Bills of Lading
- Forklift Operation
- Reliable Vehicle
- Spanish Fluency
- Warehouse Operations
- Shipment Verification
- Safe Driver Training
- Liftgate Operation
- Order Picking and Processing
- Dispatch Collaboration
- Customer Retention
- Cash Handling
- Two-Way Radio Operation
- DOT Regulations
- Vehicle Inspections
- Licensing Requirements
- Transportation Logs
- GPS Navigation
- Physical Strength and Stamina
- Materials Transport
- Safety and Compliance
- Multitasking
- Strong Working Relationships
- Load Safety
Accomplishments
- Received Safety achievement award at Fedex Freight on several occasions.
Timeline
Freight Handler
Cross Country Freight Solutions
03.2022 - Current
Shipping and Receiving Associate
Ryder Logistics
10.2010 - 09.2012
Delivery Truck Driver
Fedex Freight
04.2010 - Current
Customer Service Representative
GC Services
11.2009 - 02.2010
Warehouse Worker
Gamer Logistics
07.2007 - 09.2009
High School Diploma -
Austin High School