Andres Vasquez
Port Hueneme,CA
Summary
Diligent Customer Service professional bringing demonstrated expertise in customer support, task prioritization and time management. Familiar with diverse courtesy tasks, including moving product, restocking merchandise, collecting carts and locating items for customers. Proficient in stock management and sales support. As well as a responsible Cashier proficient in handling money, with a history of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Courtesy Clerk/Cashier
Ralphs Grocery
07.2022 - Current
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Increased overall efficiency by assisting with price checks and product location inquiries from customers.
- Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
- Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise..
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelor of Science - Mechanical Engineering
California State University, Northridge
Northridge, CA05.2027
High School Diploma -
Hueneme High School
Oxnard, CA06.2023
Skills
- Stock replenishment
- Cart returns
- Price Checking
- Store Cleaning
- Guest Greeting
- Complaint Handling
- Complaint resolution
- Strong Work Ethic
- Positive Attitude
- Product locations
- Teamwork and Collaboration
- English and Spanish Fluency
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Courtesy Clerk/Cashier
Ralphs Grocery
07.2022 - Current
Bachelor of Science - Mechanical Engineering
California State University, Northridge
High School Diploma -
Hueneme High School