ANDRES FELIPE HINCAPIE GIRALDO
Brooklyn,US
Summary
Friendly BREAKFAST ATTENDENTS with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards.
Delivered high-quality guest service while consistently meeting company objectives for customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cater Waiter
BENZION CATERING
11.2022 - Current
- Provided excellent customer service by swiftly addressing guest inquiries and concerns.
- Managed time effectively to balance multiple tasks simultaneously while maintaining a high level of service quality.
- Accommodated special requests from clients, customizing service to meet specific event requirements.
- Set up intricate table arrangements for weddings, corporate functions, and other special occasions.
Breakfast Attendant
HOTEL HOUSKEEPING INC
10.2023 - 07.2024
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
- Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy.
- Established rapport with customers by providing friendly and attentive service.
Restaurant Busser
ZONA DE CUBA RESTAURANT
04.2023 - 09.2023
- Trained new staff in bussing and cleaning procedures.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Helped servers expedite food orders during busy hours by running food from the kitchen quickly and accurately.
- Maintained a comprehensive knowledge of menu items, daily specials, and allergen information to provide informed assistance when necessary.
Skills
- Excellent customer service
- Strong Work Ethic
- Food safety knowledge
- Cleanliness standards
- Beverage Service Knowledge
- Safe Food Handling
- Guest Relations
- Food and beverage pairings
- Quality Control
Languages
English
Professional Working
Timeline
Breakfast Attendant
HOTEL HOUSKEEPING INC
10.2023 - 07.2024
Restaurant Busser
ZONA DE CUBA RESTAURANT
04.2023 - 09.2023
Cater Waiter
BENZION CATERING
11.2022 - Current
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