Andres Felipe Sierra
Pittsburg,CA
Summary
Reliable individual proudly offering 10 years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.
Overview
8
8
years of professional experience
Work History
Server
MidiCi The Neapolitan Pizza
05.2018 - 06.2020
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Head Bartender
La Pinata Of Concord
07.2017 - 06.2020
- Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Built relationships with vendors to manage orders and negotiate costs.
Bar Manager
Cocina Hermanas
07.2020 - 02.2024
- Coordinated themed nights attracting different demographics expanding overall clientele.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Increased revenue with creative marketing initiatives and promotional events.
Taproom Manager
Del Cielo Brewing
03.2024 - 04.2025
- Trained and mentored staff on taproom operations, customer service techniques, and beer knowledge.
- Developed strong relationships with vendors, negotiating favorable pricing for products and services.
- Resolved conflicts between patrons or staff quickly and professionally, ensuring all parties felt heard and respected.
- Organized successful special events such as brewery nights or tastings, driving sales growth and attracting new clientele.
Education
High School Diploma -
Uniminuto
Bogota Colombia12.2015
Skills
- Work Planning and Prioritization
- Catering Services
- Training and Onboarding
- Recipes and menu planning
- Issue Resolution
- Staff Training
Languages
Spanish
Native or Bilingual
English
Professional Working
Portuguese
Full Professional
Timeline
Taproom Manager
Del Cielo Brewing
03.2024 - 04.2025
Bar Manager
Cocina Hermanas
07.2020 - 02.2024
Server
MidiCi The Neapolitan Pizza
05.2018 - 06.2020
Head Bartender
La Pinata Of Concord
07.2017 - 06.2020
High School Diploma -
Uniminuto
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