Summary
Overview
Work History
Education
Skills
Timeline
Generic
Andrew Acosta

Andrew Acosta

Moore,OK

Summary

Dynamic sales professional with extensive experience at Lowe's Home Improvement, excelling in retail merchandising and customer service. Proven track record of driving sales and enhancing customer satisfaction through effective communication and product promotion. Skilled in point-of-sale systems and committed to achieving goals while fostering strong customer relationships.

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

2026
2026
years of professional experience

Work History

Sales Floor Associate

Lowes Home Improvment
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Built productive relationships with customers to establish trust, rapport and increase satisfaction.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Department Supervisor

Lowes Home Improvment
03.2020 - 10.2025
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Wrote out weekly schedules to maintain coverage levels for expected demands.
  • Managed team of employees, delegated tasks and held each employee accountable for completing assignments.
  • Assigned tasks and established work schedules to staff to cover operational needs.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Marked-down clearance items and relocated merchandise to proper store areas.

Flooring Sales Specialist

Lowes Home Improvment
08.2019 - 03.2020
  • Maintained in-depth understanding of all available brands and types of flooring available to customers.
  • Demonstrated features of different floor options and overcame objections with knowledgeable responses.
  • Drove team revenue totals by bringing in top sales numbers.
  • Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
  • Discussed pricing, additional charges, and payment plans during sales process.
  • Assisted customers with selecting appropriate floor types and styles.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Delivery Driver

Lowes Home Improvment
02.2019 - 08.2019
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Stocker

Lowes Home Improvment
11.2015 - 02.2019
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.
  • Maintained effective team member communication.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Customer Service Associate

Walmart
07.2013 - 05.2014
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Handled billing and payment issues by following guidelines and resolving disputes.

Order Selector

SYSCO Food Services
08.2010 - 07.2013
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Order Selector

Hobby Lobby
08.2008 - 05.2010
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Followed orders precisely for correct items, sizes and quantities.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.

Education

High School Diploma - General Studies

Capital Hill High School
Oklahoma City, OK
05.2006

Skills

  • Point-of-sale system
  • Sales trends
  • Retail merchandising expertise
  • Cleaning
  • POS system operation
  • Loss prevention
  • Product processing
  • Shipment receiving
  • Sales tracking
  • Sales floor recovery
  • Cash handling
  • Brand awareness
  • Customer service
  • Goal oriented
  • Shrinkage control
  • Merchandise display
  • Product promotion
  • Sales expertise

Timeline

Department Supervisor

Lowes Home Improvment
03.2020 - 10.2025

Flooring Sales Specialist

Lowes Home Improvment
08.2019 - 03.2020

Delivery Driver

Lowes Home Improvment
02.2019 - 08.2019

Stocker

Lowes Home Improvment
11.2015 - 02.2019

Customer Service Associate

Walmart
07.2013 - 05.2014

Order Selector

SYSCO Food Services
08.2010 - 07.2013

Order Selector

Hobby Lobby
08.2008 - 05.2010

Sales Floor Associate

Lowes Home Improvment

High School Diploma - General Studies

Capital Hill High School

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