Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Andrew Adam

San Antonio

Summary

Dedicated professional with expertise in customer service, multitasking, and time management. Proven track record of enhancing customer experiences and satisfaction. Strong interpersonal skills facilitate effective resolution of concerns and issues. Committed to achieving positive outcomes through exceptional service delivery.

Overview

6
6
years of professional experience

Work History

Receptionist

Pet Bath & Beyond
San Antonio
04.2025 - 05.2025
  • Greeted and directed visitors to relevant personnel, improving overall guest experience.
  • Managed high volume of calls and emails daily, ensuring prompt and efficient responses.
  • Recorded and updated customer information to maintain accurate accounts.
  • Ensured cleanliness and organization of reception area to uphold professional atmosphere.
  • Handled customer inquiries and complaints, providing timely resolutions to enhance satisfaction.

Sales Consultant

North Park Toyota
San Antonio
10.2024 - 03.2025
  • Demonstrated product benefits to encourage purchases from potential buyers.
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Provided detailed product information on features, pricing, and availability to customers.
  • Identified customer needs to recommend optimal products and services.
  • Maintained productive relationships through exceptional post-sale follow-up.
  • Negotiated deals effectively while addressing customer complaints and objections.
  • Performed cold calls to prospective customers to introduce company offerings.

Restaurant Waiter

Hotaru Sushi and Hibachi
San Antonio
05.2024 - 10.2024
  • Presented menus and addressed inquiries about menu items and preparation methods.
  • Collaborated with kitchen staff to ensure timely order preparation and delivery.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Maintained up-to-date knowledge of current menu items, garnishes, and ingredients.
  • Utilized POS software to take precise food and drink orders.
  • Restocked server areas with supplies before, during, and after shifts.
  • Supported wait staff during peak times, assisting with large group orders.
  • Checked on guests throughout meals to ensure satisfaction with each course.

Cook

Firefly Sushi
San Antonio
08.2022 - 02.2024
  • Expedited food delivery by coordinating orders based on cook and delivery times.
  • Handled thawing and pre-preparation of food for future meals efficiently.
  • Monitored stock levels and rotated supplies to uphold freshness and reduce waste.
  • Ensured sanitary conditions in kitchens through regular inspections prior to shifts.
  • Sustained cleanliness by performing routine sweeping, mopping, and surface cleaning tasks.
  • Quickly memorized menu items and ingredients to facilitate customer choices.
  • Established workstations before opening to streamline prep processes.
  • Followed recipes meticulously while adjusting ingredients and cooking durations as necessary.

Cook

Zushi Sushi
San Antonio
08.2019 - 07.2022
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Replenished food items from inventory and rotated ingredients.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Set up work stations prior to opening to minimize prep time.

Education

Associate of Arts -

San Antonio College
San Antonio, TX
05-2022

Skills

  • Customer service
  • Telephone communication
  • Appointment scheduling
  • Sales support
  • Product knowledge
  • Customer relationship building
  • Product demonstration
  • Multitasking capacity
  • Food preparation
  • Team collaboration
  • Menu knowledge
  • Communication skills
  • Problem solving
  • Verbal and written communication
  • Flexible schedule

Languages

Spanish
Professional

References

References available upon request.

Timeline

Receptionist

Pet Bath & Beyond
04.2025 - 05.2025

Sales Consultant

North Park Toyota
10.2024 - 03.2025

Restaurant Waiter

Hotaru Sushi and Hibachi
05.2024 - 10.2024

Cook

Firefly Sushi
08.2022 - 02.2024

Cook

Zushi Sushi
08.2019 - 07.2022

Associate of Arts -

San Antonio College

Similar Profiles

CREATE PROFILE
Andrew Adam
Want your own profile? Build for free at Resume-Now.com