Andrew Adams
North Canton,OH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Talent Acquisition Specialist
Proxy HC
06.2024 - Current
- Evaluated resumes in the medical field, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Developed strong talent pipelines by utilizing various sourcing techniques, including social media, job boards, and networking events.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
Lead Bartender
Upper Deck Bar & Grill
04.2024 - Current
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained 18 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Trainer/Travel Consultant
Cambria Hotel
10.2023 - 02.2024
- Played a key role in the successful opening of the rooftop bar, contributing to the design of the bar setup and initial operational procedures.
- Trained and onboarded all new bar staff, ensuring consistency in service, drink preparation, and adherence to company standards.
- Created a welcoming and lively environment for guests, providing top-notch bartending services, including crafting specialty cocktails and providing personalized recommendations.
- Collaborated with management to develop training materials, standard operating procedures, and customer service guidelines for the bar team.
- Assisted in organizing bar inventory and establishing ordering systems to ensure the efficient operation of the rooftop bar.
- Facilitated team-building exercises to foster collaboration between department members.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Assistant General Manager/Bar Manager
Smoke on the Water/Lagos/Picks at Portage Lakes
03.2022 - 09.2023
- Assisted general manager in overseeing daily operations of all 3 dining establishments,
- Responsible for overseeing 258 employees
- Responsible for recruiting, hiring and training new staff members.
- Oversaw all aspects of bar operations, including staff management, inventory control, and customer service standards.
- Ensure compliance with health and safety regulations as well as helping staff obtain licensing requirements via state liquor handling certificates.
- Organized and operated private events, ensuring customers vision and overall expectations were met.
Bartender/Lead Trainer
Brick House Tavern & Tap
10.2020 - 02.2022
- Prepared and served a wide variety of beverages, including craft cocktails, beer, and wine, while ensuring adherence to recipes and company standards.
- Provided excellent customer service, engaging with guests to create a welcoming atmosphere and delivering personalized drink recommendations.
- Managed bar inventory, including ordering, stocking, and tracking supplies to ensure efficient service during peak hours.
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations.
Bartender
Gervasi Vineyard
04.2021 - 11.2021
- Expertly crafted a wide range of signature cocktails using high-quality, fresh ingredients, aligning with the vineyard’s upscale dining experience.
- Developed and presented seasonal cocktail menus, ensuring unique offerings that complemented the vineyard’s wine and food selection.
- Provided guests with an exceptional bar experience by offering personalized recommendations and educating them about cocktail ingredients and preparation techniques.
- Maintained inventory control by tracking usage of spirits, mixers, and garnishes, ensuring efficient stock management and minimizing waste.
- Adhered to health and safety regulations, ensuring a clean and organized bar area at all times while delivering consistent quality in service.
- Requested to Bartend for Peyton Manning's Hall of Fame party
Bartender/Server
Caston & Main BrewYard
03.2019 - 09.2020
- Provided a high-end dining and drinking experience, specializing in serving craft cocktails, gourmet dishes, and an extensive bourbon selection, featuring over 150 varieties.
- Delivered exceptional customer service by guiding guests through the bourbon and craft cocktail offerings, making personalized recommendations to enhance their dining experience.
- Handled both bartending and serving duties, ensuring seamless service in a fast-paced environment while maintaining a high level of attention to detail and quality.
- Collaborated with kitchen and bar staff to ensure timely and accurate order delivery, maintaining clear communication to meet customer preferences.
- Maintained extensive knowledge of gourmet food pairings, craft cocktails, and bourbon selections, ensuring guests had an informed and memorable experience.
Mailman - City Carrier Assistant (CCA)
United States Post Office
05.2017 - 04.2019
- Accurately sorted, organized, and delivered mail and packages on a daily basis along assigned routes.
- Ensured timely distribution of mail to residential and business customers while adhering to postal regulations and safety standards.
- Collected outgoing mail and parcels from customers, provided basic postal services such as selling stamps and assisting with package returns.
- Handled undeliverable mail and completed necessary documentation for forwarding or returning to sender.
- Operated postal vehicles safely in varying weather conditions and maintained a high level of customer service in face-to-face interactions.
Back Stock Manager
Hollister Co
07.2015 - 10.2017
- Managed and organized the stockroom, ensuring all merchandise was properly labeled, stored, and accessible for quick replenishment.
- Coordinated inventory deliveries, performed stock checks, and ensured all incoming products were processed and displayed according to company standards.
- Maintained accurate inventory records, minimizing shrinkage and ensuring products were readily available for sales associates.
- Collaborated with store management to optimize product placement, restocking strategies, and ensure timely availability of high-demand items.
- Trained and supervised stockroom staff, ensuring adherence to safety regulations and efficient workflow.
Sales Representative
TruGreen Lawn Care
03.2017 - 07.2017
- Engaged potential customers in-person by canvassing neighborhoods and offering tailored lawn care services.
- Presented and explained the benefits of various lawn care packages, including treatments for weeds, pests, and fertilization.
- Consistently achieved or exceeded daily and weekly sales targets by utilizing persuasive communication and sales techniques.
- Addressed customer questions and concerns, providing clear and informative answers to foster trust and rapport.
- Recorded customer information and scheduled service appointments using mobile sales applications.
Education
Bachelors Degree in Progress - Accounting
The University of Akron
Akron, OH12.2024
High School Diploma -
Jackson High School
Massillon, OH05.2016
Skills
- Bartending (5 years)
- Microsoft Excel (2 years)
- JMP Software (1 year)
- Data analytics (3 years)
- Training & Development (4 years)
- General Ledger Accounting
- Leadership
- Marketing
- Strategic Planning
- Analytical and Critical Thinking
- Onboarding Processes
- Recruitment
- Cold-calling
Accomplishments
- Managed and operated a video production company, specializing in shooting, filming, and producing high-quality music videos for emerging talent in the music industry.
- Traveled to Los Angeles and other locations to lead on-site production, including filming, directing, and overseeing the creative process for each project.
- Coordinated all logistical aspects of production, including booking Airbnbs, rental cars, and managing the overall schedule and activities for both the team and talent.
- Collaborated with artists to develop creative concepts, ensuring the final product aligned with their vision and brand.
- Oversaw post-production editing, sound mixing, and final delivery of high-quality videos, ensuring customer satisfaction.
Timeline
Talent Acquisition Specialist
Proxy HC
06.2024 - Current
Lead Bartender
Upper Deck Bar & Grill
04.2024 - Current
Trainer/Travel Consultant
Cambria Hotel
10.2023 - 02.2024
Assistant General Manager/Bar Manager
Smoke on the Water/Lagos/Picks at Portage Lakes
03.2022 - 09.2023
Bartender
Gervasi Vineyard
04.2021 - 11.2021
Bartender/Lead Trainer
Brick House Tavern & Tap
10.2020 - 02.2022
Bartender/Server
Caston & Main BrewYard
03.2019 - 09.2020
Mailman - City Carrier Assistant (CCA)
United States Post Office
05.2017 - 04.2019
Sales Representative
TruGreen Lawn Care
03.2017 - 07.2017
Back Stock Manager
Hollister Co
07.2015 - 10.2017
High School Diploma -
Jackson High School
Bachelors Degree in Progress - Accounting
The University of Akron