Andrew Aguilar
Monrovia,CA
Summary
To obtain a part-time or full-time position while seeking opportunity to learn new skills while facilitating company growth and team success.
Overview
15
15
years of professional experience
Work History
Crew Member
Trader Joe's
Monrovia, CA
03.2023 - 04.2024
- Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.
- Operated cash registers to process payments from customers, handled returns and exchanges of merchandise.
- Organized backroom storage areas according to company standards for safety and efficiency.
- Worked closely with management team to develop promotional strategies that increased sales.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
Security Agent
ASC Inc.
Van Nuys, CA
08.2022 - 02.2023
- Provided friendly and professional assistance to employees, visitors and customers.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Maintained high levels of alertness throughout shifts.
- Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at Bel Air Estate.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Reconnaissance Marine/ Radio Telegraph Operator
1st Force Reconnaissance Company, U.S Marine Corps
Oceanside, CA
03.2017 - 03.2022
- Radio Telegraph Operator/ Communications Chief for multiple platoons/ teams during time at 1st Force Reconnaissance Company.
- Extensive knowledge on multiple radio waveforms.
- Held Secret clearance and managed various forms of Controlled Cryptographic Items without loss.
- In depth knowledge on troubleshooting radio equipment.
- Responsible for operational communications logistics and management.
- Responsible for improving standard operating procedures for all company communications during operations. Improving efficiency and effectiveness across the platoons/teams.
- Training in long range weaponry as well as close quarters combat tactics.
- Obtained Combat Diver certification at Special Forces Underwater Operations school, Key West, Florida.
- Obtained Multi-Mission Free-Falling certification at Complete Parachute Solutions, Parker, Arizona.
- Naval Special Warfare Certification for special operations communications.
Security Officer
Allied Universal Security Services
Los Angeles, CA
09.2016 - 01.2017
- Followed established security procedures and enforcement of company policies.
- Documented security related incidents. Submitted in-depth reports to superiors.
- Video Surveillance
- Escorting non-compliant individuals off site premises.
- Maintaining daily logs of patrols.
- Maintaining personal connections with site employees to provide high standard customer service.
- Effectively addressing problems in a professional manner while working under minimal supervision.
Auto Parts Delivery Driver
O Reilly Automotive Inc
Arcadia, CA
06.2016 - 09.2016
- Picking up parts and delivering to multiple clients throughout the day while collecting payments.
- Keeping detailed logs off driving mileage and delivery information.
- Maintaining multiple store delivery vehicles with simple maintenance.
- Assisting customers with simple maintenance such as wiper install, battery testing/ replacing, and hazardous materials disposal.
- Informing store manager of serious repairs required for delivery vehicles.
- Daily driving throughout San Gabriel Valley without incidences on the road.
- Assisting customers in-store with part orders.
Assistant Store Manager
Nutrishop Pasadena
Pasadena, CA
04.2014 - 05.2016
- Performing daily duties including store cleanliness while maintaining consistent sales growth.
- Phone and internet sales preparations.
- Connecting with the community to provide high level of customer service as described on yelp.
- Going above and beyond to help customers achieve their fitness goals.
- Following up with customers on products purchased.
- Meeting with store manager daily whether in person or on phone to identify opportunities for sales or customer service.
Stock Room Manager
Call It Spring
Arcadia, CA
10.2013 - 03.2014
- Maintaining accurate inventory through effective recordkeeping and daily inspection.
- Coordinating with Store Manager on inventory shortages, purchases, and shipments.
- Processing incoming and outgoing shipments.
- Performing cash register duties
- Keeping sales floor fully stocked.
- Assisting customers with shoe requests.
Team Lead
Vans
Arcadia, CA
09.2012 - 03.2014
- Performing daily duties on sales floor.
- Assisting customers with product requests in a professional timely manner.
- Operating POS system and cash register.
- Opening and closing store.
- Loss Prevention during holiday season.
- Processing incoming shipments from warehouse.
- Maintaining and exceeding sales goals set by store manager.
- Store organization.
Sales Associate Seasonal
Macy's
Arcadia, CA
09.2012 - 01.2013
- Assisting customers on sales floor and register
- opening and closing registers while maintaining accurate count of all payments without shortages.
- Assisting in multiple departments such as shoes, mens, and appliances.
- Handling Macy's credit card accounts concerns for customers upon inquiry.
Sales Associate
Tilly's Clothing Store
Huntington Beach, CA, CA
09.2009 - 01.2010
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Increased purchase amounts by cross-selling with similar products.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Skills
- Adobe Photoshop and Lightroom experience
- Experience operating Canon DSLR cameras
- Microsoft Office experience to include Word, PowerPoint, Outlook, and Excel
- Manual Transmission Operation
- Drone operation
- Basic vehicle maintenance such as spark plug replacement, oil changes, and brake replacement
- Clean driving record with no tickets
- Able to obtain and maintain secret clearance
- Data Collection and Analysis
- Sales experience to include manager positions in high volume stores requiring constant sales growth, inventory control, team leading and customer service
- HF, VHF, SAT Radio Communications and Troubleshooting
- Organization and Time Management
Timeline
Crew Member
Trader Joe's
03.2023 - 04.2024
Security Agent
ASC Inc.
08.2022 - 02.2023
Reconnaissance Marine/ Radio Telegraph Operator
1st Force Reconnaissance Company, U.S Marine Corps
03.2017 - 03.2022
Security Officer
Allied Universal Security Services
09.2016 - 01.2017
Auto Parts Delivery Driver
O Reilly Automotive Inc
06.2016 - 09.2016
Assistant Store Manager
Nutrishop Pasadena
04.2014 - 05.2016
Stock Room Manager
Call It Spring
10.2013 - 03.2014
Team Lead
Vans
09.2012 - 03.2014
Sales Associate Seasonal
Macy's
09.2012 - 01.2013
Sales Associate
Tilly's Clothing Store
09.2009 - 01.2010