Andrew Agustin
Porterville,CA
Summary
Accomplished Data Analyst and Customer Service Professional with expertise in preparing insightful reports and presentations that drive strategic decisions. Enhanced workplace dynamics through effective team collaboration and adaptability while delivering positive customer experiences through strong multitasking and time management skills.
Overview
13
13
years of professional experience
Work History
Card Dealer
Eagle Mountain Casino
Porterville, California
02.2026 - Current
- Dealt cards efficiently to enhance game flow and engage players.
- Monitored table activity to uphold gaming regulations and ensure fair play.
- Assisted players with game rules and strategies to foster enjoyable experiences.
- Managed cash transactions and chip exchanges at gaming tables.
Senior Credit Analyst
Bank of the Sierra
Porterville, CA
08.2019 - 09.2025
- Prepared detailed reports and presentations for senior management on credit trends and performance metrics to support informed decision-making.
- Monitored industry trends to guide credit policy adjustments and strategic planning.
- Analyzed peer group trends to provide insights on the bank's competitive position among California banks.
- Reviewed borrower financial statements for compliance and accuracy.
Multi-Purpose Clerk
Save Mart
Porterville, CA
11.2015 - 11.2019
- Promoted sales within assigned department by answering customer questions, responding to requests for products, and accurately placing special orders to enhance customer satisfaction.
- Collaborated with team members to create visually appealing displays and promotional signage, increasing customer engagement and driving sales.
Cook
Carl's Jr
Porterville, CA
11.2012 - 11.2015
- Efficiently prepared and cooked a variety of dishes
- Coordinated with kitchen staff to synchronize meal production timing, ensuring prompt service during peak hours
- Demonstrated ability to thrive under pressure, multitask effectively, and adjust to shifting priorities in a fast-paced kitchen
Education
Bachelor's Degree - Business-Finance
California State University of Bakerseld
Bakerseld05-2019
Associate's Degree - Business
Porterville College
Porterville05-2016
Skills
- Customer Service
- Observational Skills
- Data Analysis
- Data reporting
- Microsoft Excel
- Report Preparation
- Presentation Skills
- Time Management
- Task prioritization
- Adaptability
- Work under pressure
- Collaborative teamwork
- Team collaboration
- Relationship management
- Time management
Timeline
Card Dealer
Eagle Mountain Casino
02.2026 - Current
Senior Credit Analyst
Bank of the Sierra
08.2019 - 09.2025
Multi-Purpose Clerk
Save Mart
11.2015 - 11.2019
Cook
Carl's Jr
11.2012 - 11.2015
Bachelor's Degree - Business-Finance
California State University of Bakerseld
Associate's Degree - Business
Porterville College