Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
Generic

Andrew Alatorre

San Diego,CA

Summary

Dynamic and results-driven professional with a proven track record in sales and hospitality, notably as a Sales Consultant at Verizon Wireless where I achieved #1 sales in South OC District, September 2021. Expert in building relationships and sales expertise, I excel in team motivation and thrive on continuous improvement, demonstrating flexibility and charisma across roles.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server/Bartender

Best Western Plus Hotel
San Diego, CA
05.2024 - Current
  • Open and closing restaurant operations.
  • Greet seated guests, take orders, run food, refill drinks, prepare coffee, recommend items and guest favorites, and close out guests when requested. Clean off tables, menus, and take any finished dishes from guests when all set.
  • Prepare bar TV, garnishes, and clean bar if needed before open. Fill up mini fridges, empty napkin containers, coasters, fruit garnishes, mixer bottles like lime & lemon juice, cranberry, syrups, and all mixing juices and purees.
  • Mix cocktails and pour draft beers for all server orders in restaurant. Mix drinks and pour for bar guests in timely fashion.
  • Liquor pull if needed for empty bottles or for display bottles.
  • Improvise with entertainment and comedic communication with guests to keep energy positive and fun at bar.
  • Build relationships with regulars.
  • Change kegs when needed and organize bar fridge room when new kegs arrive.
  • Take any empty kegs out, empty beer containers, and empty liquor bottles safely and away from guests to avoid any danger.
  • Use precautionary safety with CO2 tanks when changing kegs and storing tanks.
  • Order food for bar guests if requested, organize open tabs, close out and provide solutions to any guests needs in timely fashion.
  • Make wonderful cocktails to make guests more than happy!

Sales Consultant/ASM

Verizon Wireless
Irvine, CA
06.2018 - 09.2022
  • Open and closing store operations.
  • Organizing device accessories if needed. Maintain clean store.
  • Receive PO in mornings and send out any trade in orders as soon as possible.
  • Deposit excess store cash at nearby bank.
  • Aware of sales goals, achieve goals and targets for week and for month.
  • Train new hires, teach new hires sales process and sales scripts.
  • Know about new products, new promotions, and new services to keep customer informed on making best decision.
  • Recommend ideas for customer to save on account's monthly bill and provide new devices when customer is thinking of purchasing new device.
  • Obtained Best Salesman in South OC District for #1 sales in September 2021.
  • Assist store manager with any requests
  • Work as a team to provide customers with fast service and fast sales processes.
  • \

Server

True Food Kitchen
Newport Beach, CA
08.2017 - 06.2018
  • Provide exceptional customer service for guests by greeting guests, taking orders, remembering specific order details, and having polite mannerism for guests' satisfaction.
  • Closing and opening restaurant operations.
  • Utilizing special menu to recommend favorite items for better food sales.
  • Remembering server sections and to bring out waters as soon as guests are seated.
  • Ask guests' if they are ready to order and recommend items for them to order if not
  • Ask for special occasions for guests to provide personal service to help guests feel at home and comfortable to order.
  • Check IDs when requesting alcohol.

Sales Representative

Nordstrom
Irvine, CA
09.2016 - 07.2017
  • Opening and closing store section operations.
  • Keep the sales floor clean and filled with inventory when needed.
  • Providing exceptional customer service and recommending stylish shoes.
  • Checking out any customers if needed.
  • Knowledge of computers to cash out customers at the register and to fill inventory when needed.
  • Using price gun on sales items.
  • Organizing stock room when needed.
  • Informing manager of any customer issues or if needed manager code for returns.

Education

Associate of Arts - Fine Arts

Saddleback College
Mission Viejo, CA
06-2019

Skills

  • Great Teammate
  • Charisma
  • Employee training
  • Building relationships
  • Sales expertise
  • Complaint resolution
  • Flexible schedule
  • Goal setting
  • Team motivation
  • Thriving for Improvement

Accomplishments

  • #1 Top Sales in South OC District for Verizon's Top Salesman of the Month.
  • Winner in Pina Colada & Shrimp Burger Sales Competition for Bartenders and Servers (2024)
  • Obtained $50,000 Sales Gross Profit for Store Location at Verizon.

Certification

CA Food Handler & RBS License

Languages

English
Native/ Bilingual
Spanish
Professional

References

References available upon request.

Timeline

Server/Bartender

Best Western Plus Hotel
05.2024 - Current

Sales Consultant/ASM

Verizon Wireless
06.2018 - 09.2022

Server

True Food Kitchen
08.2017 - 06.2018

Sales Representative

Nordstrom
09.2016 - 07.2017

Associate of Arts - Fine Arts

Saddleback College

Similar Profiles

CREATE PROFILE
Andrew Alatorre