Summary
Overview
Work History
Skills
References
Timeline
Generic

Andrew Allen

Humble,TX

Summary

Compassionate Emergency Department Technician known for high productivity and efficient task completion. Possess specialized skills in patient assessment, vital signs monitoring, and emergency response support. Excel in communication, teamwork, and problem-solving to deliver exceptional care in fast-paced environments. Compassionate healthcare support professional with established background in diverse care environments, including direct patient support, administrative duties, and coordination of care services. Skilled in effective communication, patient education, and fostering positive relationships with patients and team members. Demonstrated ability to improve patient satisfaction through personalized support and efficient resolution of concerns.

Overview

20
20
years of professional experience

Work History

Emergency Department Technician

Northside Hospital
Atlanta, GA
03.2019 - 02.2025

I provided direct patient care, including measuring vital signs, assisting with procedures (e.g., wound care, splinting, EKGs), and administering basic life support measures. I also assisted the medical team in resuscitating numerous patients in cardiac arrest, contributing to their successful stabilization. Maintained patient comfort by providing blankets, ice packs, and emotional support. Collected and prepared laboratory specimens (blood, urine, etc.). For analysis. Ensured efficient patient flow by transporting individuals between different departments and assisting with admissions.

Maintained a clean and organized environment, adhering to strict safety protocols, and infection control guidelines.

  • Assisted nurses and doctors with patient care by taking vital signs, administering medications, providing wound care, and collecting specimens.
  • Monitored all supplies within the department to ensure that they are adequately stocked and available when needed.
  • Helped nursing staff provide quality, competent patient care for diverse emergencies.
  • Responded to cardiac monitor alarms and other codes requiring immediate response.
  • Assisted with fitting patients for casts, crutches and other medical devices.
  • Performed EKGs on patients to monitor heart rate and rhythm as requested by physician or nurse.
  • Escorted patients before and after surgical procedures.

Patient Care Technician

Maimonides Medical Center
Brooklyn, NY
11.2010 - 01.2019

I provided compassionate and attentive care to a diverse range of patients. My responsibilities included assisting with activities of daily living, such as bathing, dressing, and feeding, ensuring that patients felt comfortable and supported throughout their stay. I developed proficiency in accurately measuring and recording vital signs, including temperature, pulse, respiration, and blood pressure, which allowed me to contribute valuable data to the healthcare team. I also gained experience in collecting and labeling various specimens, adhering to strict protocols to ensure accurate results. Furthermore, I was trained to perform EKGs and assist with other clinical procedures under the guidance of the nursing staff. Throughout my role, I prioritized maintaining a clean and safe patient environment by diligently following infection control protocols, and responding promptly to patient requests and concerns. I believe my strong communication skills facilitated effective collaboration with patients, families, and the healthcare team, fostering a positive, and supportive atmosphere conducive to healing.

  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
  • Ensured that all medical equipment was properly maintained and sterilized.
  • Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
  • Assisted with patient admissions, discharges and transfers.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.

Assistant Manager

Walmart
Charlotte, NC
09.2004 - 06.2010

As an Assistant Manager, my responsibilities encompass a dynamic blend of leadership, operational oversight, and team support. I actively contribute to the daily management of the store, ensuring smooth operations from opening to closing. This involves supervising and guiding team members, delegating tasks effectively, and fostering a positive, productive work environment. I play a key role in driving sales through excellent customer service, resolving customer issues efficiently, and implementing promotional strategies. Furthermore, I assist the Store Manager with inventory management, training new staff, maintaining visual merchandising standards, and ensuring compliance with company policies and procedures. My focus is on supporting the team, optimizing store performance, and contributing to the overall success of the business.

  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Implemented quality control measures to uphold company standards.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Skills

  • Electronic health records
  • Patient care documentation
  • Medical coding
  • Health data analysis
  • Clinical procedures
  • Team collaboration
  • Sanitizing procedures
  • Effective communication
  • Regulatory compliance
  • Heartsaver first aid CPR AED (first aid CPR AED)
  • Infection control
  • Basic patient care
  • Vital signs measurement
  • Replenishing supplies
  • Vitals monitoring

References

References available upon request.

Timeline

Emergency Department Technician

Northside Hospital
03.2019 - 02.2025

Patient Care Technician

Maimonides Medical Center
11.2010 - 01.2019

Assistant Manager

Walmart
09.2004 - 06.2010
Andrew Allen