Andrew Ambrosier

In February 2025 I started as a sales associate and over that time I have moved up through Assistant Manager to where I am now as the General Manager. Tasks include:

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Directed daily operations to enhance efficiency and streamline processes.
• Developed training programs for staff to improve product knowledge and customer service skills.
• Collaborated with cross-functional teams to drive strategic initiatives and operational improvements.

• Evaluated employee performance regularly, providing constructive feedback for continuous improvement in job performance.
• Ensured compliance with all federal, state, and local regulations regarding air cargo handling and transportation.
• Maintained team and operational compliance with all safety regulations.
• Maintained open lines of communication between different departments involved in the ramp operation process for optimal results.
• Conducted pre-shift meetings to disseminate vital information about safety guidelines, operational updates, and workflow adjustments as needed.