Former Houseperson with nearly five years of successful experience in cleaning and organizing. Recognized consistently for performance excellence and contributions to success in the hospitality industry in two different cities. Passionate about the cannabis industry; strong desire to learn and work in it
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Houseperson
The New York EDITION
New York, NY
03.2017 - 03.2020
Disposed of trash and recyclables each day to avoid waste buildup.
Restocked room supplies such as facial tissues for personal touch with every job.
Opened doors and transported luggage for customers with care and efficiency.
Explained important features of guest rooms to travelers, including how TV remote, heating and cooling, WiFi access and locks worked.
Notified front desk manager of any guest issues in need of additional attention.
Responded immediately to any guest requests or concerns and promptly resolved issues.
Polished and restocked drinking glasses in guest rooms
Assisted housekeepers with special tasks such as heavy lifting
Re-stocked supply of linen, towels, and cleaning supplies for housekeeper use
Cleaned and vacuumed hallways and back-of-house stairwells
Housekeeping Houseman
The Mansion At Forsyth Park
Savannah, GA
07.2015 - 02.2017
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Worked on team of three housemen to service 127 single rooms daily.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Rotated linens in storerooms and replenished when supplies ran low.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Dusted picture frames and wall hangings with cloth.
Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
Adhered to professional house cleaning checklist.
Education
Bachelor of Arts - Theater
Georgia Southern University
Savannah, GA
08.2010 - 05.2014
Skills
Laundry pickup
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Accomplishments
Earned "Employee of the Quarter" in December 2016 as a Houseman