Andrew Appling
Chicago,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Dining Assistant
Shirley Ryan Ability Lab
Chicago, IL
02.2023 - 06.2024
- Performed regular maintenance checks on supplies such as napkins, cutlery sets and glassware as per the requirement.
- Managed reservations efficiently, accommodating special requests whenever possible for guest satisfaction.
- Enhanced customer satisfaction by providing efficient and friendly dining assistance.
- Maintained a clean dining environment, ensuring high standards of sanitation and hygiene.
Front Griller
Nando's Peri Peri
Chicago, IL
10.2021 - 03.2022
- Maintained consistent quality through thorough meat temperature checks and seasoning adjustments.
- Ensured customer satisfaction with timely and accurate order preparation.
- Managed supply levels, promptly notifying management when reordering was necessary to maintain sufficient inventory levels at all times.
- Gained repeat customers through friendly interactions while efficiently preparing their orders.
Dairy Supervisor
Mariano's
Chicago, IL
09.2019 - 03.2021
- Increased customer satisfaction by addressing concerns promptly and implementing process improvements based on feedback received.
- Enhanced employee performance through comprehensive training and ongoing feedback for continuous improvement.
- Reduced waste and spoilage by closely monitoring inventory levels and implementing proper storage techniques.
- Maintained high-quality standards by conducting regular inspections of equipment, facilities, and products.
Customer Service Cashier
TJ Max
Chicago, IL
10.2015 - 06.2018
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Light of Zion Training Institute
Chicago, IL09.2022
High School Diploma -
Youth Connection Leadership Academy
Chicago06.2017
Skills
- Cash handling proficiency
- Food presentation
- Patience and composure
- Grill Cleaning
- Food Handler Certification
Certification
Osha 10 HR General Industry & safety
Basic Construction
Osha Flagger
Timeline
Patient Dining Assistant
Shirley Ryan Ability Lab
02.2023 - 06.2024
Front Griller
Nando's Peri Peri
10.2021 - 03.2022
Dairy Supervisor
Mariano's
09.2019 - 03.2021
Customer Service Cashier
TJ Max
10.2015 - 06.2018
Light of Zion Training Institute
High School Diploma -
Youth Connection Leadership Academy