Andrew Arevalo
Arlington,,TX
Summary
Well-qualified dispatcher and customer service associate with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
3
3
years of professional experience
Work History
Frontline Member Associate
Paris Baguette
02.2025 - 12.2025
- Provided exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Operated cash register accurately, processing transactions efficiently and ensuring proper handling of payments.
- Assisted in inventory management by organizing stock and restocking shelves to maintain product availability.
- Collaborated with team members to uphold cleanliness standards, contributing to a welcoming atmosphere for customers.
- Supported training of new associates on operational procedures, fostering a cohesive team environment and improving efficiency.
- Prepared and served high-quality beverages to meet customer preferences.
- Assisted in receiving and inspecting incoming shipments for quality assurance.
Carhop Server
Sonics Drive-In
04.2024 - 12.2024
- Provided exceptional customer service to over 100 customers daily, to enhance dining experience and ensure guest satisfaction.
- Regularly up-sold promotional items, resulting in an increase in average transaction by 15% supporting revenue growth goals.
- Efficiently delivered delivered food and beverages to car-side customers, achieving an average delivery time of under 4 minutes during peak hours.
- Cross trained in other areas of the restaurant to improve efficiency throughout all team members.
- Recommended menu items based on customer preferences, enhancing overall sales performance.
- Trained new employees on operational procedures and safety protocols.
Guest Relations Representative
Hurricane Harbor
04.2023 - 08.2023
- Assisted guests with inquiries, ensuring exceptional service and satisfaction.
- Resolved guest complaints promptly, enhancing overall visitor experience.
- Facilitated check-in and check-out processes efficiently to minimize wait times.
- Utilized strong communication skills to promote park attractions, leading to a 15% boost in ticket sales during promotional events.
- Handled guest concerns and comments within standard timelines, as well ensuring that all guests and employee areas maintain a standard of excellence for cleanliness, and professionalism.
Education
High School Diploma -
Sam Houston High School
Arlington, TX01-2025
Skills
- Complaint handling
- Performance tracking
- Strong work ethic
- Attention to detail
- Shipping and receiving
- Labeling and tagging
- Problem Solving & adaptability
- Communication
References
- Aurora Perez - Former General Manager - (817) 715-3625
- Valerie Olmos - Former Assistant Manager - (214) 674-3173
- Sean Vongnarath - Former Shift Leader - (469) 805-5032
Timeline
Frontline Member Associate
Paris Baguette
02.2025 - 12.2025
Carhop Server
Sonics Drive-In
04.2024 - 12.2024
Guest Relations Representative
Hurricane Harbor
04.2023 - 08.2023
High School Diploma -
Sam Houston High School