Andrew Arias
The Bronx,NY
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
5
5
years of professional experience
Work History
Line Service Professional / Facilities Associate
Million Air Aviation
06.2024 - Current
- Ensured efficient and safe service operations by supervising staff, monitoring workflow, and maintaining high standards of customer service
- Developed and implemented safety protocols for handling hazardous materials
- Provided technical support to line technicians and assisted in resolving aircraft maintenance issues.
- Maintained the general upkeep of the building facility
- Managed catering services, ensuring timely delivery and setup of meals for attendees.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Maintained accurate records of all fire safety activities, including inspections, tests, repairs, and replacements of equipment.
Airport Supervisor
Delta Air Lines, Inc
02.2023 - 06.2024
- Maintained flight and event logs, aircrew flying records, and flight operation records of incoming and outgoing flights.
- Handled disruptions such as denied boarding or oversold flights professionally while finding alternative solutions for affected passengers
- Implemented security measures to ensure the safety of travelers, employees, and facilities
- Reduced instances of lost baggage claims through meticulous tracking mechanisms and continuous improvement processes.
- Coordinated emergency response efforts during critical incidents to minimize potential harm or damage to passengers, employees, or facilities.
- Developed employee schedules that optimized staffing levels during peak travel periods, reducing passenger wait times significantly.
Sales Manager
Verizon
03.2020 - 02.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store
Education
High School Diploma -
Bronx Theatre High School
The Bronx, NY06-2011
Timeline
Line Service Professional / Facilities Associate
Million Air Aviation
06.2024 - Current
Airport Supervisor
Delta Air Lines, Inc
02.2023 - 06.2024
Sales Manager
Verizon
03.2020 - 02.2023
High School Diploma -
Bronx Theatre High School
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