Andrew Arteaga

Being a part of the Facility Operations team, I manage the Front Desk, Fitness Center, and Fitness Loft at Auraria Campus. As a team member, I also help to implement and improve all processes and functions of the Campus Recreation facility including, but not limited to, programming and processing of registration for memberships, conduct supervision and upkeep of fitness center and fitness loft equipment, materials, and manage overall participation. Registration and programming of memberships plus encoding for Millennium system. There are times when I handle cash and other forms of payment processes. In short, I am responsible for: supervision, maintenance, and data collection.

• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
• Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets, and sales plans for business segments.
• Assisted with the development of event strategies and tactical plans to promote the accomplishment of marketing goals.
• Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
• Utilized market trends and target audience statistics to effectively and appropriately market products.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Assisted clients with their wellness goals and needs and setting them up with a plan to incorporate our services in their daily life.
• Put the clients through our services.

Handled financial services and made sure the patient had the correct knowledge of the treatment being provided, schedule appointments, and maintained health records.

• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items and join reward programs.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

• Maintained current knowledge of store promotions and highlighted sales to customers.
• Restocked and organized merchandise in front lanes.
• Entered food and beverage orders into POS system.
• Operated cash register to process sales transactions, handle cash and make change.
• Assisted counter staff in packing ready orders and distributing to customers.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Quickly and accurately counted drawers at start and end of each shift.
• Performed cash, card and check transactions to complete customer purchases.
• Used POS system to enter orders, process payments, and issue receipts.

Importing and Exporting Natural Organic Produce. Stocking local produce and ensuring all produce is fresh and ready to be bought. Maintained the floor. Prepared produce to be on display.

• Consistently provided professional, friendly and engaging service.
• Skillfully promoted items on beverage lists and restaurant specials.
• Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
• Displayed enthusiasm and knowledge about the restaurant's menu and products.
• Developed and maintained positive working relationships with others to reach business goals.
• Demonstrated genuine hospitality while greeting and establishing rapport with guests.
• Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
• Provided friendly and attentive service.