Andrew Arthur
Star,ID
Summary
Marketing and business development professional with proven track record in driving growth and fostering strong client relationships. Known for strategic thinking, effective communication, and strong focus on team collaboration to achieve results. Skilled in market analysis, negotiation, and partnership development.
Overview
10
10
years of professional experience
Work History
Director of Business Development
Idaho Drone Technology
06.2017 - 01.2021
- Over four years, brought a small local company to a major producer in the tech world by developing business relationships and steering the company into the world of government contracting.
- Led marketing campaigns for the consumer market, from conception to media production and on to A/B testing and demographic targeting.
- Built a reputation strong enough to secure contracts in excess of $25m/yr.
- Located and obtained numerous contracts with DoD, DoI, and IC clients.
- Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
- Expanded product offerings to reach a more diverse customer base, boosting overall sales figures.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Championed organizational change initiatives that resulted in streamlined operations and significant cost savings for the company.
- Oversaw installation of new machinery, enhancing workshop capabilities.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
Director of Marketing and Business Development
The Studio
03 2020 - 08 2024
- Built a small local operation into a self-sustaining business that reached $28m in sales by year five.
- Managed all aspects of marketing, from website creation to SEO, social media presence, promotions, and a five-digit monthly ad spend.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Spearheaded the development of an online personality and brand theme for the business, and led the production of associated media.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
- Leveraged data analytics to identify areas for improvement in sales strategy execution, leading adjustments as needed.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Implemented effective financial management practices, improving cash flow and profitability.
- Assessed income and expenses and adapted plans to improve profit levels.
- Optimized workflow processes through careful analysis of operational needs and resource allocation.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Fractional VP of E-Commerce
Torque Tribe
03.2022 - 06.2024
- Designed a fully functional online store from the ground up.
- Spearheaded digital marketing efforts, including website redesign and social media strategy, driving significant growth in online traffic and conversions.
- Launched successful products by coordinating integrated marketing efforts.
- Developed strategic and tactical marketing plans for region.
- Owned P&Ls and executed growth strategies.
- Increased sales revenue through extensive market research and implementing effective sales strategies.
- Improved online presence with consistent content updates following best practices for SEO optimization.
- Identified new design concepts for potential use in future projects.
- Managed annual marketing budget in excess of $2m.
- Optimized eCommerce operations by analyzing user data and making strategic adjustments to product offerings and website design elements as needed.
Engineering Support
Enphase Energy
02.2016 - 12.2017
- Began as an entry-level customer support representative, and quickly advanced to Tier 2 support, followed by Engineering support.
- Engineering support required oversight and diagnosis of large commercial solar and battery integrations.
- Diagnosis and installation assistance of systems having 10's of thousands of solar panels and smart microinverters.
- Thorough training and understanding of AC and DC systems, including energy storage solutions.
- Ability to work with and diagnose systems remotely using data analysis and technical skills.
- Optimized equipment performance with routine maintenance checks and proactive system updates.
- Conducted thorough root cause analyses on recurring issues, implementing preventative measures to reduce future occurrences.
- Assisted engineers in designing innovative solutions, resulting in enhanced product offerings and increased client satisfaction.
Master Technician
Autosavvy Boise
07.2024 - Current
- Mitigated potential future issues by performing preventative maintenance tasks according to established schedules and guidelines.
- Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
- Attained high levels of customer loyalty by delivering exceptional results that exceeded their expectations for quality and timeliness.
- Maintained a safe working environment by adhering to company safety protocols and industry best practices.
- Exceeded performance targets through consistently completing assigned tasks on time and within budget constraints.
- Contributed to cost savings by recommending alternative repair solutions when appropriate, without compromising quality or safety standards.
- Upheld brand reputation through adherence to manufacturer guidelines during all repairs, ensuring vehicles met required specifications.
- Promoted a positive work culture through displaying strong teamwork skills, maintaining open communication channels, and addressing conflicts promptly.
- Ensured smooth shop operations by managing inventory, ordering parts as needed, and maintaining tools in optimal condition.
Education
Bachelor of Science - B.S. Marketing
Western Governors University
08.2025
Certificate - installation of paint protection film
XPEL PPF Training
01.2022
Training - AC and DC systems
Enphase Energy
01.2019
High School Diploma -
Eagle High School
Eagle, ID06-2017
Skills
- Business development strategy
- Digital marketing
- SEO analytics
- Sales administration
- Team leadership, training and mentoring
- Networking and business development
- Marketing material adaptation
- Strategic planning
- E-commerce strategy
- Design improvements
- Branding
- Sales coaching
Timeline
Master Technician
Autosavvy Boise
07.2024 - Current
Fractional VP of E-Commerce
Torque Tribe
03.2022 - 06.2024
Director of Business Development
Idaho Drone Technology
06.2017 - 01.2021
Engineering Support
Enphase Energy
02.2016 - 12.2017
Certificate - installation of paint protection film
XPEL PPF Training
Director of Marketing and Business Development
The Studio
03 2020 - 08 2024
Bachelor of Science - B.S. Marketing
Western Governors University
Training - AC and DC systems
Enphase Energy
High School Diploma -
Eagle High School
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