Summary
Overview
Work History
Education
Skills
Timeline
StoreManager
Andrew Avalos

Andrew Avalos

Tustin,CA

Summary

Hardworking and reliable candidate who is self motivated with a strong sense of personal responsibility. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Sales Associate Trainer / Receptionist / Inventory

Jungle Boys
09.2022 - Current
  • Tasked with Training all new/existing employees on Standard Operating Procedures, product knowledge, POS systems, and inventory.
  • Enhanced inventory accuracy by conducting regular audits, reconciling discrepancies and maintaining updated records.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Provided consultations to Medicinal/Recreational customers to educate and recommend products specific to their needs.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.

Delivery Department Manager

People's OC/UNRIVALED Brands
04.2021 - 09.2022
  • Managed 7 dispatchers and 15 Drivers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
  • Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
  • Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
  • Monitored a fleet of 8 vehicles while keeping up with maintenance to ensure driver safety.
  • Evaluated and adjusted routes daily based on available workers, traffic hazards and weather conditions.
  • Processed transactions with Blaze/COVA POS Systems.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

Delivery Driver

People's OC
12.2020 - 04.2021
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Fostered positive working relationships with regular customers.
  • Communicated frequently with dispatchers to inform them on any changes or delays.

Delivery Driver

Mr. Nice Guy
04.2019 - 07.2020
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.

Dispatcher

Old Dominion Freight Line
08.2018 - 02.2019
  • Set up drivers Delivery routes and Monitored pickups and Deliveries throughout the day
  • Dispatched Drivers to various sights in Orange County
  • Optimized Delivery routes, Taking into account traffic, Road conditions, and other factors
  • Supervised drivers to ensure that shipments were transported accurately to and from specified locations.
  • Maintained Records such as vehicle logs, records of cargo or billing statements in accordance with regulations
  • Answered customer requests with information about product availability, shipping information and status updates

Warehouse Clerk

Old Dominion Freight Line
09.2017 - 08.2018
  • Advise Dock supervisors and Line haul on Freight Projections
  • Assisted Dock workers on issues regarding incorrect labeling on freight and packing slips
  • Organized and Coded all documents related to due diligence and acquisitions
  • Generate unloading manifest for outbound operations
  • Ensure accuracy of all documents to file and match up correctly
  • Scan all Bill of ladings in timely manner

Supply Chain Intern

West American Rubber Company LLC
06.2016 - 08.2016
  • Monitored Factory Work flow for employees
  • Reviewed and analyzed data from company to amass strategic weight
  • Implemented performance, quality and efficient measures to achieve production goals
  • Recommended and executed quality improvements for production and product quality

Education

High School Diploma -

Hector G. Godinez
Santa Ana, CA
05.2016

Skills

  • Adapt to New situations and Environments
  • Ability to work under pressure
  • Map reading and navigation skills
  • Able to work with little to no supervision
  • Fluent in Spanish and English
  • Balance workloads efficiently
  • Shipping and Receiving
  • Customer service oriented
  • Transportation Procedures
  • Blaze/COVA/Dutchie POS systems
  • Microsoft Excel

Timeline

Sales Associate Trainer / Receptionist / Inventory

Jungle Boys
09.2022 - Current

Delivery Department Manager

People's OC/UNRIVALED Brands
04.2021 - 09.2022

Delivery Driver

People's OC
12.2020 - 04.2021

Delivery Driver

Mr. Nice Guy
04.2019 - 07.2020

Dispatcher

Old Dominion Freight Line
08.2018 - 02.2019

Warehouse Clerk

Old Dominion Freight Line
09.2017 - 08.2018

Supply Chain Intern

West American Rubber Company LLC
06.2016 - 08.2016

High School Diploma -

Hector G. Godinez

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Andrew Avalos