Seeking to further my career within the Maryland-National Capital Park and Planning Commission (M-NCPPC) by obtaining a senior management position. With a proven track record of growth from Park/General Maintenance Worker II to my current role as Park Manager I of Athletic Fields at Wheaton Regional Park, I bring over eight years of leadership experience. I am committed to leveraging my expertise and dedication to drive operational excellence, and contribute to the continued success and advancement.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Park Manager I
Maryland National Capital Park and Planning Commis
Wheaton, MD
09.2022 - Current
Direct and oversee daily operations for five specialized teams — Regional Athletic, Local Athletic, Local Trim North, Local Trim South, and Regional Trim — as well as evening and weekend crews, managing a workforce of 32 employees.
Plan, assign, and monitor work schedules; develop and conduct performance evaluations; initiate employee recognition and administer progressive discipline, including written reprimands and termination decisions.
Train staff on safety protocols, equipment operation, technical procedures, and customer service standards to ensure compliance with agency policies and regulatory requirements.
Manage employee payroll through Kronos, documenting and approving leave requests in SharePoint; generate performance evaluations based on timekeeping and attendance records.
Administer and allocate a $350,000 annual operating budget and a $30,000 monthly purchase card budget; maintain purchasing records using Lawson, process vendor payments, and ensure fiscal compliance.
Prepare detailed budget reports, procurement specifications, and bid documentation; secure quotes, acquire materials, and coordinate with contractors to complete projects on time and within budget.
Collaborate with senior management to develop operational business initiatives (OBI) for newly acquired properties; lead programs in landscaping, athletic field renovation, wildlife management, and facility inspections.
Conduct community needs assessments to repurpose amenities in alignment with cultural and recreational demands; develop maintenance plans for grounds, facilities, and event spaces.
Utilize a wide range of operational software, including WASP Asset Cloud, KRONOS, Lawson, MUSCO Control-Link, Rainout Line, Activenet, MC Pulse, EAM, LinkedIn Learning, and Microsoft Office Suite.
Receive, prioritize, and resolve work orders submitted by the public and management; conduct monthly inspections; create hazard mitigation plans; and ensure public safety in all park areas.
Operate and train staff on Class A commercial vehicles and specialized maintenance equipment, including plow and spreader trucks, trash trucks, skid loaders, backhoes, tractors, mowers, aerators, and seeders.
Lead recruitment efforts for Park General Maintenance Worker II & III and Park General Maintenance Leader positions, including interview facilitation, candidate assessment, and hiring recommendations.
Assist in the creation and implementation of fertilizer and soil nutrient programs for athletic fields to improve turf health and playability.
Manage large-scale public events, including “Shine Bright Together” Autism Acceptance Event, Friendship Picnic, Garden of Lights at Brookside Gardens, and regional sports tournaments, ensuring operational excellence and superior visitor experiences.
Engage with the public to address complaints, provide information on programs and improvements, enforce park rules, and coordinate with Park Police on vandalism or damage reports.
Negotiate and oversee vendor contracts for services such as catering, entertainment, and equipment supply; ensure compliance with service standards and safety requirements.
Develop strategic plans for resource allocation, project implementation, and long-term facility improvements.
Coordinate with community organizations and government agencies to promote conservation initiatives, volunteer programs, and public outreach activities.
Maryland National Capital Park and Planning Commis
Olney, Maryland
04.2015 - 08.2022
Managed a team of ten employees in day to day operations which involved three teams - athletic, evening, and weekend crews. Planned schedules, assigned responsibilities, resolved issues, and trained staff in safety procedures, equipment usage, and technical support.
Received, created, and resolved work orders sent in by the public and upper management. Completed monthly routine inspections. Created priority work assignments based on the level of hazard to the public. Created pre-notification list for pesticide spray sites. Estimated and ordered supplies and materials needed for created work orders. Inspected park properties for the safety of the public.
Operated vehicles and equipments such as Class A Commercial truck and trailer combinations, trucks with plows and salt and sand spreaders, trash trucks, backhoes, skid loaders, tractors with attachments, riding mowers (Toro 580D, Toro 4000, and Toro Zeroturn), sandpros, foam stream weeding unit, aerator tractor attachments, and slit seeders to perform routine park and general maintenance tasks.
Proficient and application of software: MUSCO Control – Link Central (Remote Facility Management System) which is a managing scheduling system that controls all amenity lighting; Rainout Line which is a managing scheduling system that lets the park patrons know if a field is open or closed due to weather conditions or renovations being done to that particular athletic field; Activenet which retrieves scheduled reports for recreational and local park field rentals; MC Pulse which uploads porta potty inspections and manager on duty reports; EAM which creates work orders, enter pesticide work orders, log employee hours, enter cost of materials, and complete routine assigned work orders; Linkedin Learning which I use as a training tool that educates on software and systems that is offered through the commission; Microsoft Office Bundle where I use Word, Excel, Powerpoint, and Outlook for reports, emails, and presentations; and currently using Microsoft Windows 10.
Lead interviews for Park General Maintenance Worker II, Park General Maintenance Worker III, and Park General Maintenance Leader positions. Rated interviewers, conducted questions, analyzed interviewer answers, and informed senior management on recommendations.
Created annual written evaluations for employee promotional increases, verbal and written reprimands, and executed disciplinary actions determining terminations.
Trained new staff on equipment usage, expectations of commission policy, and maintenance of amenities.
Worked with senior management on creating and organizing a fertilizer and soil nutrient plan program for athletic fields.
Managed large event such as Olney Days and various tournaments by providing the general public with customer service, maintenance, and information. Worked with tournament directors and staff to accomplish a successful event.
Generated purchase orders on projects for supplies and material costs. Collected quotes on equipment for senior management to provide new equipment for our facility.
Met with citizens to discuss complaints about park facilities or maintenance on athletic fields. Provided information to park visitors on upcoming events and improvements to the parks. Enforced park rules and regulations in a professional manner to the public. Reported vandalism and damages to Park Police.
Controlled, managed, and organized petty cash fund used for reimbursements, meals, materials, and licensing.
Park/General Maintenance Worker III
Maryland National Capital Park and Planning
Rockville, Maryland
04.2013 - 09.2015
Delegated daily tasks to a team of Park/General Maintenance Worker II staff, Park/General Maintenance Worker I staff, and seasonal staff.
Executed all crew leader's tasks when absent, such as scheduling daily tasks and completing goals and responsibilities. * Head special projects such as building bridges across streams and creating new hiking trails throughout the park.
Have experience and knowledge in Smart Parks.
Handled large mowing tasks such as 580D mowing, ventrac mowing, and bush hogging fields.
Completed a variety of general, routine, and repair maintenance to park buildings and structures which includes operating, maintaining, and repairing vehicles, equipment, and tools, as well as constructing and installing various park amenities.
Operated vehicles such as Class A Commercial truck and trailer combinations, trucks with plows and salt and sand spreaders, trash trucks, backhoes, skid loaders, tractors with attachments, riding mowers (Toro 580D, Toro 4000, and Toro Zeroturn), and sandpros to perform routine park and general maintenance tasks.
Implemented general landscaping duties including the spread of grass seed, lime, fertilizer, and topdressing on fields using tractors with attachments; planted trees and shrubs; installed landscaping ties; spread mulch and wood chips around trees, paths, and play lots; aerated turf areas; maintained trails and streams such as removing blockage of any obstructions and repairing water damage, erosion, and run off ; removed snow; and cut grass.
Executed a variety of manual labor tasks including the construction and/or repairing of picnic tables, signs, fences, back stops, ball field bases, soccer goals, players' benches, and trash cans; usage of hand tools such as pitch forks, shovels, digging bars, post hole diggers, sledge hammers, and picks; collected trash, swept, mopped, vacuumed, dust, moved furniture, replaced supplies, made minor repairs, stripped, waxed, and buffed floors, cleaned, deodorized and disinfected faucets, sinks, and toilets, and cleaned and shampooed carpets to all park facilities.
Completed tree maintenance tasks such as installation and removal of trees and shrubs; pruned trees to make walkway accessible for equipment and the public; and the usage of tools such as pole saws, chain saws, handsaws, pole clip, hedge clippers, and axes.
Maintained athletic fields based on established standards by operating tractors with attachments in order to rake, drag, and grade a variety of fields; field layout such as measures, plots and squares corners, plot yard lines, and marked appropriate lines; filled holes; installed field amenities such as players' benches, bleachers, and fences; and operated athletic area lights.
Monitored park facilities and amenities which included reporting unsafe and hazardous conditions, summons emergency assistance when appropriate, provided general assistance to park visitors, and open and close commission facilities.
Collected and entered data into daily reports and work order forms.
Park/General Maintenance Worker II
Maryland National Capital Park and Planning Commis
Olney, Maryland
09.2012 - 04.2013
Completed a variety of general, routine, and repaired maintenance to park buildings and structures which included operating, maintaining, and repairing vehicles, equipment, and tools, as well as constructing and installing various park amenities.
Operated vehicles such as Class A Commercial truck and trailer combinations, trucks with plows and salt and sand spreaders, trash trucks, backhoes, skid loaders, tractors with attachments, riding mowers (Toro 580D, Toro 4000, and Toro Zeroturn), and sandpros to perform routine park and general maintenance tasks.
Implemented general landscaping duties including the spread of grass seed, lime, fertilizer, and topdressing on fields using tractors with attachments; planted trees and shrubs; installed landscaping ties; spread mulch and wood chips around trees, paths, and play lots; aerate turf areas; maintained trails and streams such as removing blockage of any obstructions and repairing water damage, erosion, and run off ; removed snow; and cut grass.
Executed a variety of manual labor tasks including the construction and/or repairing of picnic tables, signs, fences, back stops, ball field bases, soccer goals, players' benches, and trash cans; usage of hand tools such as pitch forks, shovels, digging bars, post hole diggers, sledge hammers, and picks; collected trash, sweep, mop, vacuum, dust, move furniture, replaced supplies, made minor repairs, stripped, waxed, and buffed floors, cleaned, deodorized and disinfected faucets, sinks, and toilets, and cleaned and shampooed carpets to all park facilities.
Completed tree maintenance tasks such as installation and removal of trees and shrubs; pruned trees to make walkway accessible for equipment and the public; and the usage of tools such as pole saws, chain saws, handsaws, pole clip, hedge clippers, and axes.
Maintained athletic fields based on established standards by operating tractors with attachments in order to rake, drag, and grade a variety of fields; field layout such as measures, plots and squares corners, plot yard lines, and marked appropriate lines; filled holes; installed field amenities such as players' benches, bleachers, and fences; and operated athletic area lights.
Monitored park facilities and amenities which includes reporting unsafe and hazardous conditions, summons emergency assistance when appropriate, provided general assistance to park visitors, and opened and closed commission facilities.
Collected and entered data into daily reports and work order forms.
Specialized Equipment Operator
Alpine Services, Inc.
Brookeville, Maryland
03.2008 - 09.2012
Construction, maintenance, building, and renovation of professional, premium athletic fields and sports complexes, such as NFL football fields, baseball fields, major league arenas, minor league stadiums, college ballparks, municipal parks, soccer, lacrosse, and all-purpose fields in a variety of sizes.
Installed free-flowing drainage systems.
Execution of field grading, stripping, and topdressing, layouts, drainage, laser precision grading, and irrigation for a large variety of athletic fields.
Operation of heavy equipment such as graders, bulldozers, front-end loaders, tractors, ¾-ton trucks and trailers, plows, Genie lifts, forklifts, excavators, skid steers, Cherrington 4000, as well as specialized landscaping equipment, i.e. Rigid roller, AerWay (a heavy-duty aerator), ten-ton roller, PTO-driven tillers, and aerovator.
Performed general laboring duties with the usage of hand tools such as field rakes, loots, shovels, trenching shovels, hand tampers (manual and fuel driven), jumping jacks, jack hammers, and ramsets
Preventative maintenance on all heavy equipment and trucks, such as maintaining all grease points, checking all hydraulic fluid levels and filters, and sharpening mower blades.
Traveled across the country to perform all duties above, recognize construction problems, and apply standard techniques and procedures to solve the problem.
Evaluate and manage the quality of work being installed.
Communicate conditions and field conflicts/changes to the project supervisor and/or construction manager.
Develop a construction punch list.
Ability to work schedules conducive to project-specific requirements that may extend beyond the typical workweek. Project sites include: Washington Redskin's FedEx field, Kansas City Chiefs' field, Hagerstown Suns' field, Frederick Keys' field, West Virginia University's football practice field, James Madison University's baseball complex, United States Naval Academy's baseball field in Annapolis, MD, Fort Meade baseball complex, Wheaton Regional baseball field (for MNCPPC), South Germantown baseball field (for MNCPPC).
Education
High School Diploma -
Colonel Zadok A. Magruder High School
Rockville
06-2000
Some College (No Degree) - Sports Turf Educational Credits
Montgomery College
Rockville, MD
Skills
Leadership Development Program
Effective Supervisor Institute
Park and Recreation Maintenance Management School
MRPA Leadership Institute Graduate
Chair for MRPA Ritch Stevenson Leadership
Safety Committee Southern Parks Division
Certification
Class A Commercial Driver's License
Professional Fertilizer Applicator Certification
CPR Certified
First Aid Certified
Advance Level Power BI
Public Agency Applicator Certification (Core) (3-A) (3-C)
Erosion & Sediment Control Certification
Registered Applicator
Generative AI for Digital Marketers
Artificial Intelligence for Marketing
Learning Microsoft 365 Copilot for Work
Microsoft Copilot: The Art of Prompt Writing
Copilot in PowerPoint: From Prompt to Presentation
Excel with Copilot: AI-Driven Data Analysis
Microsoft 365 Copilot: Helpful Tips for Marketers
ATV License
Asset Cloud Systems (WASP
Professional Memberships
Sports Field Managers Association - (SFMA) - The Sports Field Management Association (SFMA) is the recognized leader in championing the sports field industry and its professionals. SFMA members combine the science of growing turf grasses and the art of maintaining fields to produce safe and aesthetically pleasing playing surfaces.
Maryland Recreational and Parks Association - (MRPA) - Representing jurisdictions from the Eastern Shore to the mountains of Western Maryland, the mission of Maryland Recreation and Parks Association (MRPA) is to promote the value of recreation and parks across the State of Maryland.
National Recreation and Park Association - (NRPA) is the leading non-profit organization dedicated to the advancement of public parks, recreation and conservation.
Musco Control-Link Central (Remote Facility Management System) - in charge of this scheduling system that controls all amenity lighting.
Rainout Line - scheduling system that lets the park patrons know if a field is open or closed due to weather conditions or renovations being done to that particular athletic field.
ACTIVE net - retrieves scheduled reports for recreational and local park field rentals.
MC Pulse - uploading porta potty inspection and manager on duty reports.
EAM - create work orders, enter pesticide work orders, log employee hours, enter cost of materials, and fill out routine assigned work orders.
LinkedIn Learning - training tool that educates on software and systems that is offered through the commission.
Kronos - tracks employee hours.
Baseline - Irrigation Operation System
Microsoft Word - a word processing application
Microsoft Power Apps - Low coded platform to build apps that connect to data from sources like SharePoint, Excel, Microsoft Dataverse, and more. These apps can be used on the web, tablets, or smartphones, helping organizations streamline workflows, automate tasks.
Microsoft Excel - spreadsheet application to organize, analyze, and visualize data using features like formulas, charts, tables, and pivot tables, for tasks such as budgeting, data tracking, financial analysis, and reporting.
Microsoft Power Point -presentation software tools to add text, images, charts, animations, and multimedia to visual slides.
Microsoft Teams - collaboration and communication platform used to chat, hold video meetings, share files, and work with at team in real time.
Copilot AI - AI-powered assistant integrated into Microsoft 365 apps like Word, Excel, PowerPoint, Outlook, and Teams. Built on advanced AI models, including OpenAI’s technology, Copilot helps users work more efficiently
Timeline
Park Manager I
Maryland National Capital Park and Planning Commis
09.2022 - Current
Park/General Maintenance Leader - Athletic Fields
Maryland National Capital Park and Planning Commis
04.2015 - 08.2022
Park/General Maintenance Worker III
Maryland National Capital Park and Planning
04.2013 - 09.2015
Park/General Maintenance Worker II
Maryland National Capital Park and Planning Commis
09.2012 - 04.2013
Specialized Equipment Operator
Alpine Services, Inc.
03.2008 - 09.2012
High School Diploma -
Colonel Zadok A. Magruder High School
Some College (No Degree) - Sports Turf Educational Credits
Senior Lead Manager – Learning & Development at Bharat Financial Inclusion Limited (100% Subsidiary of IndusInd Bank)Senior Lead Manager – Learning & Development at Bharat Financial Inclusion Limited (100% Subsidiary of IndusInd Bank)