Summary
Overview
Work History
Education
Skills
Timeline
Generic
ANDREW BAILEY

ANDREW BAILEY

Palm Harbor,FL

Summary

Resourceful, organized, even-tempered Public Safety Officer with the capacity to interact with all socioeconomic and cultural backgrounds across a broad spectrum of neighborhoods, organizations, businesses, and commerce Articulate, analytical and organized with established and persuasive written and verbal communication skills Trained to present issues, weigh situations, express objectives and make recommendations with a clarity of ideas Known for the ability to diffuse conflicts amidst adversity while showing compassion, patience, and understanding Committed to delivering positive customer experiences while exceeding expectations with quality service Utilized four step policy analysis while in my Bachelors program to review current and pending policies within Pinellas County and established recommendations for changes or improvements. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cyber security position. Ready to help team achieve company goals.

Overview

17
17
years of professional experience

Work History

Police Officer

City of St. Petersburg
01.2009 - Current
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Apprehended offenders and conducted interviews and interrogations.
  • Conducted preliminary investigations at scenes of major crimes.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Provided testimony in court proceedings.

Shift Supervisor

Starbucks Coffee
01.2007 - 01.2009
  • 40 hours per week
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.

Education

Bachelors of Science - Public Policy and Administration

St. Petersburg College
Seminole, FL
01.2015

Associates of Arts - General Studies

St. Petersburg College
Seminole, FL
05.2013

Associates of Science Crime - Scene Technology

St. Petersburg College
St. Petersburg, FL
05.2009

Skills

  • Report Writing
  • Criminal Investigations
  • Court Hearings
  • Incident Investigation
  • Interviewing Witnesses

Timeline

Police Officer

City of St. Petersburg
01.2009 - Current

Shift Supervisor

Starbucks Coffee
01.2007 - 01.2009

Bachelors of Science - Public Policy and Administration

St. Petersburg College

Associates of Arts - General Studies

St. Petersburg College

Associates of Science Crime - Scene Technology

St. Petersburg College
ANDREW BAILEY