Innovative candidate with proven knowledge of community affairs, theme park operations, and entertainment production logistics.
Overview
9
9
years of professional experience
Work History
Chief of Communications
Happiest Entertainment LLC
02.2019 - Current
Lead data communication efforts via monthly team meetings, presenting on feedback, successes new initiatives, and course correction through the use of various social media metrics
Manage production, scheduling, and distribution of press releases, social media posts and other communications materials
Liaise with sponsors for endorsements, connecting via monthly check ins to asses sales, engagement.
Conducted market research to identify emerging trends, informing communication strategy adjustments.
Entertainment Trainer
The Walt Disney Company
11.2017 - Current
Facilitate the success of new performers through mentorship, providing each trainee with individualized feedback to process improvement of Show Quality
Championed company diversity and inclusion initiatives planning and executing 15 events to help educate and motivate fellow Cast to prioritize inclusion in the workplace
Monitor and file updates on current and past events via collaboration tools.
Character Performer
The Walt Disney Company
11.2017 - Current
Partner with Leadership and other teams to ensure a safe and courteous environment for guests
Adhere to regulations, and creative work in accordance with company guidelines to administer to guidelines per collective bargaining agreements
Uphold and execute tight show timelines, and communicating any issues or delays to appropriate partners
Developed strong improvisational skills, enabling seamless adaptation to unexpected situations during live performances.
Field Marketing Lead
Dave and Busters
01.2016 - 05.2017
Leveraged data-driven analytics and status reports to provide monthly feedback to upper management and hourly team to increase yield and meet deadlines
Established goals with external stakeholders by holding monthly in person meeting to discuss evolving expectations
Created and managed budgets and schedules for marketing campaigns, ensuring optimal ROI on all investments.
Improved team efficiency by creating detailed schedules and allocating resources effectively for each campaign.
Education
Bachelor of Arts - Hospitality and Tourism Management
The University of South Carolina – Columbia
Columbia, SC
12-2025
Skills
Social media strategy
Internal communications
Microsoft Office Suite
Google Suite
IOS
SAP
Microsoft Teams
Zoom
Adobe Acrobat
Kronos
Timeline
Chief of Communications
Happiest Entertainment LLC
02.2019 - Current
Entertainment Trainer
The Walt Disney Company
11.2017 - Current
Character Performer
The Walt Disney Company
11.2017 - Current
Field Marketing Lead
Dave and Busters
01.2016 - 05.2017
Bachelor of Arts - Hospitality and Tourism Management
The University of South Carolina – Columbia
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