Andrew Bailey
San Bruno,CA
Summary
Dependable and motivated recent graduate with hands-on experience in hospitality, food service, athletics, and customer-facing roles. Demonstrates strong work ethic and teamwork in fast-paced environments, effectively managing responsibilities and quickly adapting to new tasks. Committed to delivering positive customer experiences.
Overview
7
7
years of professional experience
Work History
Bartender / Barback / Batch Master
Makai Island Kitchen and Groggery
Santa Cruz, CA
06.2024 - 12.2025
- Promoted from Barback to Bartender within nine months due to strong performance, reliability, and cocktail expertise
- Prepared large-batch cocktails and syrups, restocked bar and fridges, and facilitated smooth operations during busy shifts
- Prepare and serve specialty tiki cocktails while maintaining a clean and organized bar
- Supported seamless bar operations during peak hours through teamwork and proactive problem-solving
- Delivered friendly, attentive customer service in high-volume environment
Game Day Staff / Building Operations Attendant / Intramural Referee
UCSC Athletics and Recreation
Santa Cruz, CA
01.2023 - 06.2024
- Supported NCAA Division III volleyball and basketball events at the Santa Cruz Warriors Arena
- Coordinated game-day setup, ensuring scorer's tables and shot clocks were operational and player stats accurately recorded
- Officiated intramural sports including basketball, flag football, and soccer
- Managed front desk operations at UCSC gym, providing member assistance and overseeing facility maintenance
Member Experience Ambassador / Club Custodian
InShape Health Clubs
Tracy, CA
06.2021 - 09.2021
- Welcomed members, sold memberships, and conducted facility tours to enhance member engagement
- Managed cashiering and front-desk operations to streamline member check-in
- Sanitized gym equipment and maintained cleanliness standards to ensure safe workout environment
- Monitored and maintained pool chemical levels
Shift Supervisor
Round Table Pizza Co.
Tracy, CA
05.2019 - 03.2021
- Supervised staff during shifts and ensured smooth daily operations
- Handled customer service concerns and resolved customer issues
- Managed closing procedures and deep sanitation, especially during COVID-19
- Worked across all areas including cashier, kitchen, and food prep
Education
Bachelor - Business Management Economics
University of California, Santa Cruz
Santa Cruz, CA06.2025
High School Diploma -
Tracy High School
Tracy, CA05.2021
Skills
- Operations & Workflow Support
- Team Leadership & Supervision
- Customer Relations
- Time Management & Organization
- Cash Handling & Transaction Accuracy
- Policy & Procedure Compliance
- Conflict Resolution
- Adaptability in Fast-Paced Environments
- Customer service
- Event coordination
- Strong multitasking
Additional Features
- Rush Chair, Alpha Epsilon Pi Fraternity UCSC, Santa Cruz, CA, 2024, Led recruitment efforts by planning and coordinating rush events, schedules, and outreach, Coordinated logistics for events including setup, attendance tracking, and follow-up communication
- Employee of the Year, UCSC Athletics and Recreation, 2024
Timeline
Bartender / Barback / Batch Master
Makai Island Kitchen and Groggery
06.2024 - 12.2025
Game Day Staff / Building Operations Attendant / Intramural Referee
UCSC Athletics and Recreation
01.2023 - 06.2024
Member Experience Ambassador / Club Custodian
InShape Health Clubs
06.2021 - 09.2021
Shift Supervisor
Round Table Pizza Co.
05.2019 - 03.2021
Bachelor - Business Management Economics
University of California, Santa Cruz
High School Diploma -
Tracy High School