Andrew Baker
Manhattan,NY
Summary
. Dynamic Salesman with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
15
15
years of professional experience
Work History
Actor
Self Employed Services
London, Hampstead
05.2009 - Current
- Made necessary adjustments to acting, following guidance and requests from directors.
- Practiced lines and scenes independently and collaboratively to prepare for performances.
- Managed time to arrive on set when required to not delay rehearsals and shows.
- Participated in table reads and rehearsals, ensuring a thorough understanding of scripts and character motivations.
- Utilized effective time-management strategies to balance concurrent acting projects without compromising commitment or quality of work.
- Enhanced audience experience by delivering captivating performances in various theater productions.
Luxury Sales Representative
SCULLY & SCULLY
Manhattan, NY
03.2022 - Current
- Utilized social media platforms effectively to promote products and generate interest among potential buyers.
- Managed key account relationships, consistently exceeding client expectations while maximizing revenue opportunities.
- Increased sales revenue with consistent follow-ups on leads and effective closing techniques.
- Streamlined client communication through the implementation of CRM software, increasing efficiency in lead management.
- Developed strong rapport with clients, fostering long-term relationships and generating repeat business.
Catering Specialist with Citadel Investment Bank
COMPASS GROUP
Manhattan, NY
02.2020 - 03.2022
- Collaborated with clients to design unique event experiences, resulting in repeat business and referrals.
- Managed budgets effectively, ensuring cost-efficiency without compromising on quality or presentation.
- Streamlined catering operations by implementing efficient inventory management systems and reducing food waste.
- Optimized staffing levels for each event, balancing efficiency with exceptional service quality.
Recruiter/Operations
PHILOSOPHIE
Manhattan, NY
10.2018 - 03.2020
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Account Management/Customer Care
The Results Company
Provo, UT
08.2014 - 09.2017
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Used analytical skills to track and report on account performance metrics, providing insights for future growth opportunities.
Education
Master of Arts in Acting (Contemporary) - Acting
THE ROYAL CENTRAL SCHOOL OF SPEECH AND DRAMA
London, Hampstead01.2018
Bachelor of Fine Arts in Theatre with an emphasis in Acting and Playwriting - Acting
UNIVERSITY OF UTAH
Salt Lake City, UT01.2014
Skills
- Strong negotiation skills
- Outstanding interpersonal abilities
- Superior customer service
- Effective problem solving
- Contract Negotiation
- Effective relationship building
- Excellent presentation skills
Accomplishments
- Dean's list 3 years running at the University of Utah
- Nominated for Best Actor in an Ensemble at the Filmed in Utah Awards for my role as Cameron in the feature film 8 Stories.
- Has worked professionally as an actor for the past 15 years here and abroad.
Locations
Manhattan, NY, 10009
Timeline
Luxury Sales Representative
SCULLY & SCULLY
03.2022 - Current
Catering Specialist with Citadel Investment Bank
COMPASS GROUP
02.2020 - 03.2022
Recruiter/Operations
PHILOSOPHIE
10.2018 - 03.2020
Account Management/Customer Care
The Results Company
08.2014 - 09.2017
Actor
Self Employed Services
05.2009 - Current
Master of Arts in Acting (Contemporary) - Acting
THE ROYAL CENTRAL SCHOOL OF SPEECH AND DRAMA
Bachelor of Fine Arts in Theatre with an emphasis in Acting and Playwriting - Acting
UNIVERSITY OF UTAH