Andrew Barthel
Tampa,FL
Summary
Proven hospitality professional with a track record of enhancing guest experiences. Skilled in customer service expertise and alcohol awareness, consistently contributing to a positive work environment and efficient team operations. Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.
Overview
14
14
years of professional experience
Work History
Barback
Penthouse Club Tampa
Tampa, FL
12.2020 - Current
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice and glassware.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Lead Barback
Crazy Horse 3 Las Vegas
Las Vegas, NV
12.2014 - 03.2020
- Promoted positive work environment through proactive assistance to colleagues during peak hours.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Bar Porter
The Cosmopolitan Hotel and Casino
Las Vegas, NV
12.2010 - 12.2014
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted with bussing tables and cleaning up spills.
- Enhanced bar efficiency by restocking all necessary bar supplies, including liquors, fruits, and ice, before and during service hours.
Education
Certificate - Concierge
The International School of Hospitality
Las Vegas, NV04.2020
Skills
- Cleaning and sanitation
- Customer Service
- Customer service expertise
- Payment Processing
- Cash Register Operation
- Hospitality service expertise
- Professional Appearance
- Alcohol awareness
- Food Running
Timeline
Barback
Penthouse Club Tampa
12.2020 - Current
Lead Barback
Crazy Horse 3 Las Vegas
12.2014 - 03.2020
Bar Porter
The Cosmopolitan Hotel and Casino
12.2010 - 12.2014
Certificate - Concierge
The International School of Hospitality