Andrew Bechtold
Marietta,GA
Summary
Professional with over 10 years of experience in large-scale restaurant and retail management. My outgoing and extroverted personality, paired with my ability to learn quickly, allows me to work well with all types of people and in fast-paced environments. I am very enthusiastic, friendly, well spoken and determined. I believe I would be a great asset to any work environment.
Overview
15
15
years of professional experience
Work History
Business Account Manager
Blazerworks
Atlanta, GA
06.2024 - Current
- Develop and maintain strong relationships with Special Education teams.
- Respond promptly to district inquiries via phone, email and virtual or in-person meetings.
- Manage a portfolio of accounts simultaneously by providing personalized service and maintaining accurate records.
- Collaborate closely with colleagues from other departments to create a plan.
- Create strategic approaches for different districts across multiple states to effectively meet current needs.
- Conduct regular meetings with Special Education directors to review candidates and discuss new opportunities.
- Sit in on interviews with Special Education directors to review candidates.
Restaurant Manager
Superica / RocketFarm Restaurants
Atlanta - West Midtown, GA
01.2023 - 06.2024
- Oversee the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Supervise and train staff in customer service, food handling, and safety protocols.
- Resolve customer complaints in a professional manner to maintain positive relationships with guests.
- Communicate well and use strong interpersonal skills to establish positive relationships with guests and employees.
- Prepare employee schedules to maintain appropriate staffing levels during peak periods and events.
- Counsel and discipline staff to address issues promptly and provide constructive feedback.
Restaurant Server / Captain
Superica / RocketFarm Restaurants
Atlanta - Buckhead, GA
11.2017 - 12.2022
- Liaison between service staff and the management team.
- Shift Manager throughout the week on a needed basis.
- Trained new employees on restaurant procedures and plating techniques.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Monitored inventory levels of all products used in restaurants operations.
- Managed multiple tasks simultaneously while providing excellent customer service.
Event Caterer
Bruces Gormet Catering
Los Angeles, CA
04.2013 - 06.2015
- Private event catering for Motion Picture and Television productions.
- Worked with Celebrities and Managers to ensure proper food was delivered and set up for specific needs.
- Created attractive buffet displays for catering events, ensuring that all foods were properly arranged and labeled.
- Provided excellent customer service by promptly responding to guests' inquiries or complaints during events.
Clothing Store Manager
Diesel USA
New York 5th Avenue, NY
08.2010 - 12.2011
- Maintained customer service standards by monitoring employee performance.
- Recruited, trained, and managed staff.
- Identified areas of improvement within the store environment and recommended solutions.
- Evaluated individual and team business performance and identified opportunities for improvement.
Education
Batchelor of Fine Arts -
University of North Carolina School of The Arts
Winston-Salem, NC05-2010
Skills
- Recruitment
- Problem Solving Skills
- Operations / Staff Management
- Conflict Resolution Techniques
- Interpersonal Communication Skills
- Multitasking Skills
- Account management
- Account retention
Timeline
Business Account Manager
Blazerworks
06.2024 - Current
Restaurant Manager
Superica / RocketFarm Restaurants
01.2023 - 06.2024
Restaurant Server / Captain
Superica / RocketFarm Restaurants
11.2017 - 12.2022
Event Caterer
Bruces Gormet Catering
04.2013 - 06.2015
Clothing Store Manager
Diesel USA
08.2010 - 12.2011
Batchelor of Fine Arts -
University of North Carolina School of The Arts