ANDREW BENNETT
Zachary,LA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Locksmith Apprentice
Liberty Locksmiths
New Orleans, LA
06.2024 - 05.2025
- Provided exceptional customer service while assessing client needs during consultations for lock installations or repairs.
- Contributed to a reduction in service call response time by efficiently managing inventory of supplies and equipment needed for on-site jobs.
- Mastered key duplication techniques by assisting experienced locksmiths in various tasks and projects.
- Boosted revenue generation opportunities through active participation at local trade shows or industry events representing company services.
- Assisted in the installation of high-security locks for residential and commercial clients, ensuring increased safety standards.
- Developed proficiency with various hand tools and power tools used in locksmithing tasks, allowing for efficient and precise work.
- Gained hands-on experience in repairing and maintaining door hardware such as closers, hinges, exit devices, and access control systems.
- Strengthened problem-solving abilities while troubleshooting complex lock issues on various types of doors or windows.
- Installed new door hardware such as locks, plates, and closers
Locksmith Technician
Alford Safe And Lock
baton rouge, la
08.2021 - 05.2024
- Used devices to open door locks without keys.
- Repaired panic hardware and alarm detection connections on doors.
- Used key cutting machines to duplicate or cut new keys.
- Installed new door hardware such as locks, plates and closers.
- Drilled into locked safes to open for legal owners who lost keys or inherited systems.
- Skilled at working independently and collaboratively in a team environment.
- Utilized specialized tools, such as lock picks, key cutters, and electric drills.
- Diagnosed and repaired malfunctions in locks and locking systems.
- Built and installed custom locks for special applications.
- Performed emergency lockouts and repairs.
- Installed and programmed keyless entry systems.
- Installed and maintained master key systems.
CARMAN
Canadian National Railroad
01.2018 - 01.2020
- Detail inspection of freight cars to insure safe passage to next location
- Standing and walking for extended period of time
- Detailed reports on defaults or issues with freight cars
- Use of forklift, welding equipment, and other tools to fix defaults in freight cars to insure safepassage
- Use of clear comunication between other by mean of radio, hand signs, and written means.
Barge Crew Member
TT Barge
01.2015 - 10.2016
- Effective crew coordination to resolve customer needs in a cost effective and safemanner
- Focus on quality improvement to ensure that policies for safety and time reduction weremet
- Multitasking while operating complex equipment to ensure that packages and freightwere safely delivered
Security guard
IPSC
07.2014 - 01.2015
- Conflict resolution management per training
- Ensuring general public safety of customers while carefully observing and reportinginterpersonal interaction in a high stress environment
- Observe situational trends to ensure necessary referrals to appropriate agencies.
Security guard
Absolute Security
08.2013 - 07.2014
- Trained in conflict resolution management
- Ensuring the safety of members while carefully observing and reporting interpersonalinteraction in a high stress environment
- Observe situational trends to ensure necessary referrals to appropriate agencies.
Customer Host Representative
International House of Pancakes
Baton Rouge, LA
05.2011 - 05.2013
- Greet customers with inviting friendly attitude and coordinate with other staff to ensure apositive experience based on customer metrics
- Respond to telephone inquiries, providing quality customer service and resolve inquiriesabout the availability and status of food product
- Listen attentively to caller needs to ensure a positive customer experience
- Access electronic and paper cataloging systems to look up product information
- Quick resolution of customer complaints in a real time environment
- Excel within a service-oriented company, demonstrating a talent for communicatingeffectively with customers from diverse backgrounds.
Education
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Woodlawn High School
Skills
- Forklift
- SAFE (Slab Analysis by the Finite Element Method)
- Troubleshooting
- Welding
- Safety Wire
- Precise Measurement Tools
- Mechanically Inclined
- Equipment Operation
- Automotive locksmithing
- Panic bar installation
- Door hardware installation
- Restricted key systems
- Master keying
- Smart lock installation
Timeline
Locksmith Apprentice
Liberty Locksmiths
06.2024 - 05.2025
Locksmith Technician
Alford Safe And Lock
08.2021 - 05.2024
CARMAN
Canadian National Railroad
01.2018 - 01.2020
Barge Crew Member
TT Barge
01.2015 - 10.2016
Security guard
IPSC
07.2014 - 01.2015
Security guard
Absolute Security
08.2013 - 07.2014
Customer Host Representative
International House of Pancakes
05.2011 - 05.2013
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Woodlawn High School