Andrew Bennett
Katy
Summary
Dynamic Senior Technician with ABA Automotive, skilled in system diagnostics and performance optimization. Proven track record in enhancing repair efficiency and mentoring teams. Committed to safety and customer service excellence, implementing quality control measures that significantly improved service standards and client satisfaction. Technology-savvy with a keen attention to detail.
Overview
25
25
years of professional experience
Work History
Senior Technician
ABA Automotive
02.2010 - 11.2025
- Diagnosed and repaired complex automotive systems to ensure optimal vehicle performance.
- Led team in implementing new diagnostic procedures, enhancing accuracy and efficiency of repairs.
- Mentored junior technicians, providing training on advanced tools and techniques for automotive maintenance.
- Oversaw inventory management for parts and supplies, ensuring availability and reducing downtime.
- Diagnosed and repaired automotive systems, ensuring optimal performance and safety standards.
- Conducted routine maintenance services, enhancing vehicle longevity and reliability.
- Collaborated with team members to streamline repair processes, reducing turnaround times.
- Implemented quality control checks to maintain high service standards and customer satisfaction.
- Mentored junior technicians on best practices for repairs and customer service excellence.
- Assisted in inventory management, ensuring availability of necessary parts and tools for repairs.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Senior Installer
Stewart Door Inc.
08.2000 - 01.2010
- Supervised installation teams to ensure compliance with safety standards and quality control measures.
- Trained new installers on best practices for door assembly and installation techniques.
- Conducted site evaluations to assess customer needs and determine optimal installation solutions.
- Implemented process improvements that reduced installation time and increased overall efficiency.
- Collaborated with project managers to align installation schedules with project timelines and customer expectations.
- Utilized advanced tools and technology for precise measurements and installations, enhancing accuracy.
- Resolved customer issues post-installation to maintain high satisfaction rates and foster repeat business.
- Developed training materials to enhance team knowledge on new products and industry trends.
- Stayed up-to-date on industry developments, applying cutting-edge techniques that improved overall service quality.
- Assisted sales team in securing new contracts by providing expert advice on installation requirements and feasibility.
- Conducted thorough site assessments to ensure proper planning and execution of installation projects.
Education
High School Diploma -
Katy High School
Katy05-2002
Skills
- Safety awareness
- Hand and power tools
- Performance optimization
- System diagnostics
- Technology-savvy
- Safety
- Works Well Under Pressure
- Customer service
- Troubleshooting
- Attention to detail
- Team Training
Timeline
Senior Technician
ABA Automotive
02.2010 - 11.2025
Senior Installer
Stewart Door Inc.
08.2000 - 01.2010
High School Diploma -
Katy High School