- Enjoy creative writing
- Playing tabletop games including running Dungeons and Dragons
- Going to the movies
- Playing video games
Andrew Bernard
Highland Mills
Summary
Dynamic professional with extensive experience at Best Buy, specializing in custom audio-visual installations and system design. Proven expertise in low voltage wiring and troubleshooting, coupled with strong client relationship management. Successfully trained teams and enhanced customer satisfaction through tailored solutions and effective communication. Committed to delivering exceptional results in every project.
Overview
14
14
years of professional experience
Work History
Custom Installer
Best Buy
Paramus, NJ
06.2022 - Current
- Installed custom audio and visual systems, ensuring optimal performance and client satisfaction.
- Collaborated with clients to assess needs and provide tailored installation solutions.
- Trained fellow installers on best practices, especially when it comes two-channel audio and theater solutions.
- Diagnosed technical issues during installations, providing effective solutions on-site.
- Conducted post-installation follow-ups to ensure customer satisfaction and address concerns.
System Designer
Magnolia Design Center
Paramus, NJ
05.2016 - 06.2022
- Designed premium electronic systems for clients, including control and automation systems through Control4 and Savant, custom theaters as well as premium two-channel audio setups.
- Point of contact for clients in order to deal with any issues that might arise from systems
- Created a book of business to keep track of clients for future designs.
Sales Associate
Best Buy
Monroe, NY
08.2012 - 05.2016
- Assisted customers with product selection and provided expert knowledge on electronics.
- Maintained accurate inventory levels through regular stock checks and updates.
- Trained new sales associates on operational procedures and customer engagement techniques.
- Implemented promotional displays to enhance product visibility and drive sales.
Education
No Degree - Chemical Engineering
Clarkson University
Potsdam, NYSkills
- Low voltage wiring
- System troubleshooting
- Network configuration
- Wireless networking
- Hardware installation
- Device configuration
- Equipment calibration
- Audio-visual installation
- Setting up turntables and two-channel audio
- Setting up surround sound systems
Interests
Timeline
Custom Installer
Best Buy
06.2022 - Current
System Designer
Magnolia Design Center
05.2016 - 06.2022
Sales Associate
Best Buy
08.2012 - 05.2016
No Degree - Chemical Engineering
Clarkson University