Andrew Bernier
Augusta,ME
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Hannaford
08.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Shift Leader
Starbucks
03.2020 - 07.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
General Manager
Chipotle Mexican Grill Inc
12.2018 - 01.2020
- Upheld standards of cleanliness, food handling and safety.
- Resolved guest complaints quickly and efficiently.
- Developed unique events and special promotions to drive sales.
- Kept facility compliant with health codes, sanitation requirements and license regulations.
- Updated daily logs, computer tracking systems and other relevant documentation.
- Verified all deliveries against invoices and completed shortage and overage reports.
- Created effective employee schedules that maintained coverage at peak times and minimized labor costs.
Apprentice
Chipotle Mexican Grill Inc
11.2017 - 11.2018
- Managed customer flow and backed up lines to reduce checkout wait time.
- Upheld standards of cleanliness, food handling and safety.
- Resolved guest complaints quickly and efficiently.
- Emptied and maintained trashcans and outdoor dumpster area.
- Developed unique events and special promotions to drive sales.
- Kept facility compliant with health codes, sanitation requirements and license regulations.
- Updated daily logs, computer tracking systems and other relevant documentation.
- Maintained complete knowledge of restaurant menu, including daily specials.
- Verified all deliveries against invoices and completed shortage and overage reports.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Created effective employee schedules that maintained coverage at peak times and minimized labor costs.
Service Manager
Chipotle Mexican Grill Inc
07.2016 - 11.2017
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- Maximized quality assurance by completing frequent checks of the line.
- Motivated staff to perform at peak efficiency and quality.
- Resolved customer concerns with food preparation in a timely manner.
- Reported accidents, injuries or unsafe work conditions to manager.
- Explained menu options in detail so that customers could make educated decisions on food items.
- Received, inspected and logged all products for accuracy of shipment, temperature and quality.
Kitchen Manager
Chipotle Mexican Grill Inc
04.2016 - 07.2016
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Crew Member
Chipotle Mexican Grill Inc
01.2015 - 04.2016
- Ensured cleanliness of restaurant areas by performing cleaning procedures, Dining room runs and weekly cleaning tasks.
- Adhered to company safety standards, including HACCP and Ecosure procedures.
Education
Music Education
University Of Maine
Orono, MESkills
- POS inventory system operation
- Immunization
- Written communication
- Critical thinking
- Inventory management
- Decision-making
- Employee training
- Problem-solving
Certification
- CPhT - Certified Pharmacy Technician
- APhA - Pharmacy- Based Administration by Pharmacy Technicians
- American Red Cross - Basic Life Support
Timeline
Pharmacy Technician
Hannaford
08.2021 - Current
Shift Leader
Starbucks
03.2020 - 07.2021
General Manager
Chipotle Mexican Grill Inc
12.2018 - 01.2020
Apprentice
Chipotle Mexican Grill Inc
11.2017 - 11.2018
Service Manager
Chipotle Mexican Grill Inc
07.2016 - 11.2017
Kitchen Manager
Chipotle Mexican Grill Inc
04.2016 - 07.2016
Crew Member
Chipotle Mexican Grill Inc
01.2015 - 04.2016
Music Education
University Of Maine