Salesforce
Andrew Besselievre
Client Solutions Specialist
West Bountiful,UT
Summary
Recent graduate with a strong background in client solutions, hospitality, and customer service. Proven success in account management, sales performance, and post-sale client engagement. Known for exceeding performance targets, building lasting relationships, and delivering seamless customer experiences. Seeking a dynamic role where I can leverage my communication skills, marketing knowledge, and operational expertise to drive business growth.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Client Solutions Specialist - Manheim Express
Cox Automotive
Woods Cross, UT
04.2025 - Current
- Manage and grow a portfolio of dealership accounts within an assigned territory, serving as the primary point of contact to drive listings and sales performance across the Manheim Express and OVE platforms.
- Partner with franchise and independent dealerships to identify aged inventory, coordinate inspections, and develop strategies to maximize sell-through rates.
- Consistently exceed performance targets, achieving an average of 136% of listing goals and 130% of sales quotas, ranking among the top-performing Client Solutions Specialists nationwide.
- Captured 65% of total client listings within the assigned book of business in July 2025, demonstrating exceptional account penetration and platform adoption.
- Collaborate cross-functionally with sales teams, vehicle inspectors, auction staff, and leadership to streamline operations and deliver a seamless client experience.
Sales Concierge
Mark Miller Subaru
Salt Lake City, UT
09.2022 - 04.2025
- Maintained a high customer retention rate by delivering personalized service and providing in-depth explanations of vehicle technology, safety features, and maintenance best practices.
- Served as the primary point of contact post-delivery, completing over 800 Love Encore follow-ups to ensure customer satisfaction and strengthen long-term relationships.
- Successfully completed a comprehensive College Senior Internship, gaining hands-on experience in Human Resources and Marketing through diverse project-based responsibilities.
Associate Banker
JPMorgan Chase
Salt Lake City, UT
11.2021 - 09.2022
- Accurately processed a wide range of financial transactions, including deposits, withdrawals, transfers, and check cashing, while ensuring strict compliance with banking policies and regulatory standards.
- Delivered exceptional customer service by assisting clients with opening new accounts, including checking, savings, and CDs, and providing clear explanations of account features and benefits.
- Provided comprehensive guidance on online and mobile banking tools, helping customers configure, navigate, and manage digital platforms for seamless access to their accounts.
Airport Customer Service Agent- Ramp
Delta Air Lines, Inc
Salt Lake City, UT
10.2018 - 11.2021
- Managed baggage handling, ensuring the proper loading and unloading of luggage, cargo, and special items to guarantee timely departures and secure arrivals.
- Conducted deicing and anti-icing procedures to maintain aircraft safety in adverse weather conditions.
- Assisted in towing aircraft to and from gates, ramps, and runways, employing specialized tugs and ground equipment to ensure safe and efficient aircraft movements.
Guest Service Aide
Marriott International, Inc.
Salt Lake City, UT
03.2017 - 11.2018
- Greeted guests upon arrival, provided luggage assistance, and ensured a smooth check-in experience, delivering top-tier service in alignment with Marriott’s Brand.
- Provided directions, information about hotel amenities, local attractions, and dining options, enhancing guests’ overall stay.
- Assisted in front desk duties, helping guests check in or check out and offering assistance with billing inquiries and account management.
Education
Bachelor of Science - Parks, Recreation, & Tourism
University of Utah
Salt Lake City, UT 01.2019 - 12.2023
Skills
Client relationship management
Accomplishments
Professional College Senior Internship - Mark Miller Subaru Marketing and Human Resources
Software
Vin Solutions
Xtime
Timeline
Client Solutions Specialist - Manheim Express
Cox Automotive
04.2025 - Current
Sales Concierge
Mark Miller Subaru
09.2022 - 04.2025
Associate Banker
JPMorgan Chase
11.2021 - 09.2022
Bachelor of Science - Parks, Recreation, & Tourism
University of Utah
01.2019 - 12.2023
Airport Customer Service Agent- Ramp
Delta Air Lines, Inc
10.2018 - 11.2021
Guest Service Aide
Marriott International, Inc.
03.2017 - 11.2018