Andrew Bier
Portland
Summary
Driven professional with 20+ years of experience in sales and account management. Recognized for strong leadership, strategic planning, and ability to maximize profit and company growth. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
23
23
years of professional experience
Work History
Receptionist /Information Security Analyst
NIKE / Inter - Con
01.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Medical Receptionist / Screener
Adventist Portland Medical
11.2021 - 10.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Sales Manager
Charlie's Produce
01.2019 - 05.2020
- Research and identify customer opportunities with an emphasis on large, multi-unit accounts
- Develop and execute strategies to increase business opportunities with current clients
- Maintain and strengthen positive partnerships with current customers
- Anticipate, address, and resolve client concerns and inquiries
- Proactively communicate logistics needs of newly acquired accounts to sales team
- In 2019, wrote $450,000 in new business with a total of $1,510,000 in sales, exceeding goal.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
District Manager
US Foods
01.2012 - 01.2017
- Coordinated and executed all aspects of sales management to support profitability and achieve goals
- Oversaw a team of 9 and streamlined business operations to drive productivity and profitability
- Created and executed strategic growth plans to reduce operating costs and increase sales projections
- Prospected new accounts and established new partnerships with regional and local brands
- Maintained client relations with diverse companies using in-depth product knowledge
- Secured $100 Million in revenue growth from $150,000 to $1.4 Million within 5 months.
New Business Development Manager
Food Services of America
01.2010 - 01.2012
- Developed business concepts for customers to maximize profitable sales
- Evaluated client needs and provided product recommendations based on market trends and research
- Maintained current knowledge of competitor's products, prices, and sales
- Played a key role in organizing cross-functional team collaboration and staff training.
New Business Developer
SYSCO
01.2001 - 01.2010
- Spearheaded contract negotiations and provided consultative selling to secure new customers
- Developed research-based strategies to drive continuous sales growth and performance
- Increased business revenue by over $40 Million and consistently exceeded sale goals
- Fostered relationships with prospective clients and coordinated with key stakeholders
- Collaborated with team on sales meetings and promotional programs to increase product knowledge.
Education
Business Administration Coursework -
Montgomery Community College
Skills
- Leadership
- Process Improvement
- Vendor Relations
- Business Development
- Product Promotions
- Training & Development
- Profitability
- Market Analysis
- Compliance Management
- Prospecting
- Account Management
- Profit & Loss
- Cross-functional Communication
- Cost Control
- Client Relations
- Organization skills
- Time Management
- Telephone skills
- Verbal and written communication
- Customer/Client relations
Left NIKE to care for a terminally ill sibling.
Temporarily moved back east to care for my little sister with liver cancer. Terribly sad.
10/23 to 4/24
Timeline
Receptionist /Information Security Analyst
NIKE / Inter - Con
01.2023 - 09.2023
Medical Receptionist / Screener
Adventist Portland Medical
11.2021 - 10.2022
Sales Manager
Charlie's Produce
01.2019 - 05.2020
District Manager
US Foods
01.2012 - 01.2017
New Business Development Manager
Food Services of America
01.2010 - 01.2012
New Business Developer
SYSCO
01.2001 - 01.2010
Business Administration Coursework -
Montgomery Community College