Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Andrew Bilby

Greencastle,IN

Summary

Dynamic Transportation Area Manager at Amazon with a proven track record in enhancing operational efficiency and safety standards. Expert in logistics functions and team leadership, successfully reducing worker accidents through improved safety protocols. Adept at problem-solving and fostering collaboration, driving continuous improvement in transportation processes.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Transportation Area Manager

Amazon
07.2023 - 08.2025

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  • Supervised assigned drivers and administered counseling, reviews and disciplinary action in adherence with company policy.
  • Oversaw fleet management activities, ensuring optimal vehicle utilization and timely maintenance services for uninterrupted operations.
  • Evaluated customer and company service requirements and anticipated workloads to facilitate scheduling process.
  • Continuously assessed transportation processes and procedures to identify areas of potential risk, implementing corrective measures as needed to maintain a safe working environment.
  • Collaborated with leadership on quality and customer experience metrics and addressed root causes of problem areas.
  • Implemented standard work policies and instituted team leadership processes to streamline operational logistics.
  • Boosted employee productivity, implementing comprehensive training programs for transportation staff.
  • Conducted regular performance reviews of transportation personnel, identifying areas for professional development opportunities or improvement plans.
  • Ensured compliance with safety regulations, conducting regular vehicle inspections and maintenance checks.
  • Observed staff to review compliance and safety to minimize losses due to violations or damage.
  • Supported and committed to safety programs and OSHA compliance to support safe work environment.

Transportation Area Manager

Amazon
04.2021 - 07.2023
  • Managed a team of drivers, fostering a positive work environment that encouraged collaboration and high performance.
  • Drove process improvement efforts and implementation of business processes and technical solutions.
  • Developed key performance indicators to measure success of transportation operations, driving continuous improvement efforts.
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
  • Developed and maintained knowledgeable and productive team of employees.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Supervised assigned drivers and administered counseling, reviews and disciplinary action in adherence with company policy.
  • Continuously assessed transportation processes and procedures to identify areas of potential risk, implementing corrective measures as needed to maintain a safe working environment.
  • Collaborated with leadership on quality and customer experience metrics and addressed root causes of problem areas.
  • Implemented standard work policies and instituted team leadership processes to streamline operational logistics.
  • Boosted employee productivity, implementing comprehensive training programs for transportation staff.
  • Conducted regular performance reviews of transportation personnel, identifying areas for professional development opportunities or improvement plans.
  • Ensured compliance with safety regulations, conducting regular vehicle inspections and maintenance checks.
  • Observed staff to review compliance and safety to minimize losses due to violations or damage.
  • Supported and committed to safety programs and OSHA compliance to support safe work environment.

Field Transportation Lead

Amazon
11.2019 - 04.2022
  • Analyzed key performance metrics to identify areas of improvement and implement corrective actions accordingly.
  • Fostered a culture of continuous improvement within the department through employee engagement programs and process optimization efforts.
  • Mentored junior team members, providing guidance on best practices in transportation logistics.
  • Ensured regulatory compliance across all aspects of the operation including driver qualifications, vehicle maintenance records, hazmat handling guidelines.
  • Implemented safety protocols for drivers, resulting in a significant decrease in accidents and incidents.
  • Conducted regular staff training sessions on safety regulations, equipment usage, and operational procedures to maintain high-performance standards.
  • Developed detailed contingency plans to ensure minimal disruption during unexpected events or delays.
  • Enhanced customer satisfaction by closely monitoring delivery performance and addressing issues promptly.
  • Served as a key liaison between internal departments, including procurement, inventory management to coordinate seamless interdepartmental operations.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Trained new team members on proper and safe use of tools and equipment.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Monitored progress of tasks to provide feedback for improvement.

Transportation Associate

Amazon
10.2017 - 11.2019
  • Contributed to team success through consistent collaboration with other Transportation Associates and management.
  • Promoted a positive work environment within the transportation department fostering a culture of collaboration among team members.
  • Maintained compliance with all federal, state, and local regulations regarding transportation services.
  • Ensured adherence to environmental standards throughout the transportation process reducing the carbon footprint of the organization.
  • Collaborated effectively across departments allowing seamless coordination of supply chain activities.
  • Personal Driver Trainer: training new employees on processes, procedures, and safety protocols to uphold high standards of performance.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Data Analyst

Amazon
09.2010 - 10.2017
  • Utilized data visualization tools to effectively communicate business insights.
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
  • Enhanced business efficiency by identifying trends and patterns in complex datasets.

ICQA Process Assistant

Amazon
05.2009 - 09.2010
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
  • Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.
  • Conducted training and change management processes to improve operations.

Education

North Central High School
Indianapolis, IN

Skills

  • Delivery issues resolution
  • Logistics functions
  • Transportation regulations
  • Safety standards
  • Vehicle maintenance
  • Warehouse management
  • Warehouse operations
  • Safety management
  • Continuous improvement
  • Safety regulations implementation
  • Cost control and tracking
  • Policy development
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Warehouse safety
  • Multitasking Abilities
  • Reliability
  • Worker supervision
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Daily operations management
  • Vehicle inspection
  • Customer relationship management
  • Onboarding and training
  • Staff management

Certification

  • CDL License - 2017 - 2025

Timeline

Transportation Area Manager

Amazon
07.2023 - 08.2025

Transportation Area Manager

Amazon
04.2021 - 07.2023

Field Transportation Lead

Amazon
11.2019 - 04.2022

Transportation Associate

Amazon
10.2017 - 11.2019

Data Analyst

Amazon
09.2010 - 10.2017

ICQA Process Assistant

Amazon
05.2009 - 09.2010

North Central High School
Andrew Bilby