Andrew Blakley
Hemet,CA
Summary
Dynamic and results-oriented professional with extensive experience at Valle Vista Home Center, adept in sales expertise and problem-solving abilities. Excelled in fostering customer relationships, enhancing store visual appeal, and leading teams to exceed sales targets. Proven track record in utilizing point of sale systems and conflict resolution to improve customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Sales Floor
Valle Vista Home Center
10.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
Cashier Team Lead
Valle Vista Home Center
10.2023 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Contributed to a positive work environment by proactively addressing conflicts among team members.
Sales Associate
AutoZone
01.2023 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Cashier
Jack in the Box
09.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Communication with customers professionally and proactively to provide product information and advice.
Education
High School Diploma - N/A
Alessandro High School
Hemet, CA12.2023
Skills
- Store maintenance
- Cleaning
- Sales expertise
- Promotional strategies
- Point of sale system
- Hospitality and accommodation
- Organization
- Problem-solving abilities
- Multitasking
- Reliability
- Team building
- Purchase Orders
- Complaint Handling
- Professionalism
- Conflict Resolution
- Time management abilities
Timeline
Sales Floor
Valle Vista Home Center
10.2023 - Current
Cashier Team Lead
Valle Vista Home Center
10.2023 - Current
Sales Associate
AutoZone
01.2023 - 05.2023
Cashier
Jack in the Box
09.2022 - 11.2022
High School Diploma - N/A
Alessandro High School
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