Andrew Blanchard
New Milford
Summary
Dependable and adaptable professional with a strong focus on customer service and safety compliance. Proven ability to build relationships and resolve conflicts, ensuring high levels of satisfaction and service reliability.
Overview
15
15
years of professional experience
Work History
Rural Mail Carrier
USPS
05.2024 - Current
- Delivered mail and packages efficiently across designated rural routes.
- Assisted customers with inquiries, ensuring high levels of satisfaction and service reliability.
- Conducted routine inspections of vehicle equipment for maintenance and safety compliance.
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Adhered to all postal regulations & safety protocols while delivering mail, upholding the USPS standard of professionalism.
- Demonstrated flexibility by covering additional routes as needed or stepping in for absent colleagues when necessary.
- Promoted a positive work environment by fostering teamwork amongst colleagues during peak times or challenging situations.
- Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
Front Desk Concierge/Security Officer
Concierge Solutions
06.2016 - 10.2021
- Addressed and resolved tenant inquiries and complaints with professionalism and empathy.
- Monitored inventory of building amenities, ensuring adequate supply levels at all times.
- Performed administrative tasks including filing paperwork, maintaining inventory of office supplies and coordinating maintenance requests.
- Greeted tenants & visitors upon arrival, offered assistance, and answered questions to build rapport.
- Managed phone lines efficiently, directing calls to the appropriate departments or taking messages as needed.
- Maintained clean and organized front desk areas to uphold polished company image.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Conducted regular patrols, identifying and addressing potential security risks.
- Responded promptly to alarms and incidents, coordinating with emergency services as needed.
- Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
Stock Room Associate
Coach
06.2012 - 11.2014
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked numbers manually and used hand-held equipment to locate products.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
- Conducted regular audits of stockroom to maintain compliance with company standards and policies.
Bakery Clerk
Big Y
09.2010 - 05.2012
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated bakery equipment, ensuring adherence to safety and operational standards.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Handled cash register transactions efficiently, ensuring accurate sales records and timely customer service.
Education
High School Diploma -
Stamford High School
StamfordSkills
- Dependability
- Conflict resolution
- Team player
- Heavy lifting ability
Timeline
Rural Mail Carrier
USPS
05.2024 - Current
Front Desk Concierge/Security Officer
Concierge Solutions
06.2016 - 10.2021
Stock Room Associate
Coach
06.2012 - 11.2014
Bakery Clerk
Big Y
09.2010 - 05.2012
High School Diploma -
Stamford High School