Focused on using effective recruitment strategies and candidate pipelines to meet employment needs. Leverages traditional and online methods to bring in top talent.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Marketing Assistant
CRKT
04.2023 - Current
Created engaging content for Pinterest, Facebook, and Instagram..
Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
Updated spreadsheets with statistical, financial and non-financial information.
Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
Customer Service Representative
CRKT
05.2021 - Current
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Completed accurate order entry and data verification.
Collaborated with sales and warehouse teams to ensure smooth order fulfillment.
Sales Clerk
The Yukon Company
08.2017 - 05.2019
Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
Developed strong relationships with customers, driving repeat business and loyalty.
Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
Boosted sales by effectively promoting products and engaging with customers.
Front Desk Receptionist
Massage Envy
01.2017 - 09.2017
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
HR Recruiter
United Card Solutions
04.2015 - 01.2017
Managed full-cycle recruiting processes, resulting in successful placements and employee satisfaction.
Collaborated with hiring managers to identify talent needs and develop effective job descriptions.
Developed strong relationships with clients, ensuring accurate understanding of their needs and matching them with top talent.
Developed recruiting strategies to identify qualified candidates and build network.