Andrew Bohannon
Baltimore,MD
Summary
Accomplished Asset Protection Captain with a proven track record at Macy's, adept in security systems management and excelling in teamwork and collaboration. Reduced shrinkage rates significantly by implementing innovative loss prevention strategies and conducting thorough internal audits. Skilled in crisis management, ensuring safety and minimizing losses through effective emergency response planning.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Asset Protection Captain
Macy's
10.2022 - Current
- Demonstrated exceptional decision-making abilities during high-pressure situations, maintaining a calm demeanor and focusing on passenger safety.
- Served as a reliable and dependable team member, consistently completing assigned tasks and supporting fellow crew members as needed.
- Maintained comprehensive knowledge of current industry trends, regulatory requirements, and best practices for safe aviation operations.
- Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
- Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
- Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
- Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.
Loss Prevention Specialist
Amazon
11.2017 - 10.2022
- Reduced shrinkage rates by regularly reviewing inventory counts and addressing discrepancies promptly and effectively.
- Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
- Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
- Performed regular audits of inventory levels, identifying discrepancies and taking corrective action where necessary.
- Trained new employees on company loss prevention protocols, contributing to a culture of accountability and vigilance.
- Conducted thorough investigations of suspected internal and external theft cases, leading to increased resolution rates.
Multi-Store Asset Protection Manager
Kmart, Sears Holding
02.2011 - 11.2017
- Maintained a high level of professionalism in all interactions with store personnel, law enforcement agencies, and customers to uphold the company''s reputation.
- Developed a comprehensive training manual for asset protection staff, ensuring consistent understanding of company policies and procedures.
- Utilized data-driven approaches in monitoring sales floor activity, enabling more efficient allocation of resources towards high-risk areas within the stores.
- Conducted risk assessment audits at each store location to identify vulnerabilities and recommend appropriate countermeasures.
- Assisted in hiring and onboarding new asset protection personnel, providing guidance on company policies and procedures.
- Conducted thorough investigations into suspected cases of internal theft, leading to the apprehension of responsible individuals.
- Implemented effective crisis management protocols during emergency situations, minimizing potential losses and ensuring the safety of staff and customers.
Skills
- Security systems management
- Internal audits
- Case report writing
- Physical security
- Incident reporting
- Emergency response planning
- Team Training
- Investigation techniques
- Risk management
- Loss prevention strategies
- Problem-solving
- Teamwork and collaboration
Certification
- Wicklander-Zulawski Internal Interview Certified
Timeline
Asset Protection Captain
Macy's
10.2022 - Current
Loss Prevention Specialist
Amazon
11.2017 - 10.2022
Multi-Store Asset Protection Manager
Kmart, Sears Holding
02.2011 - 11.2017
- Wicklander-Zulawski Internal Interview Certified