Andrew Bohlen

- Managed a team of 12 people, overseeing their performance and ensuring the achievement of key metrics such as loads booked, margin %, margin dollars, carrier development, and load tracking

- Collaborated with cross- functional teams to streamline operations, optimize processes, and drive operational efficiencies

- Developed and implemented strategies to improve margin % and carrier development, resulting in increased profitability and enhanced relationships with carriers.

- Successfully handled carrier escalations, resolving issues promptly and maintaining high level of customer satisfaction

- Developed our PEPSI business from $0 monthly margins to over $800,000 in monthly margins, and continue to grow this business today

- Top Carrier Sales Representative in the company for 9 years based off of loads booked, margins, and margin %.

- Developed and maintained strong carrier relationships, negotiating rates and terms to secure capacity and optimize service levels

- Provided exceptional customer service by resolving carrier issues, and proactivity addressing carrier needs that are in line with our customer needs.

- Monitored market trends, identifying opportunities for business growth with both carriers and customers.

- Collaborated with internal teams to ensure seamless execution of shipments

- Booked an average of 600 loads per month

- Started the Chicago branch for Twin Modal, growing our business month over month for 5 years in a row

- Top Carrier Sales Representative in the company for 5 years based off of load count, margin dollars, and margin %.

- Developed and maintained carrier relationships to ensure good pricing and good customer service

- Completed and successfully bid RFP's for numerous customers resulting in margin growth and customer satisfaction

- Booked an average of 600 loads per month

- Created training programs for newly hired CSR's