Andrew Bonin
San Diego,United States
Summary
Technology Trainer with over a decade of experience in developing and implementing innovative training programs that enhance tech proficiency and streamline operations. Adept at project management, change management, and user experience design, consistently improving software adoption rates and reducing errors through strategic planning and data-driven methodologies. Committed to fostering cross-departmental collaboration and empowering staff with advanced software skills for optimized performance.
Knowledgeable technology trainer with robust background in delivering technology training programs. Successfully implemented innovative training modules that enhanced learning outcomes and user adoption rates. Demonstrated expertise in instructional design and effective communication techniques.
Overview
17
17
years of professional experience
Work History
Technology Trainer
Robbins Geller Rudman and Dowd LLP
05.2023 - 07.2024
- Developed innovative training modules for legal tech, to enhance staff proficiency streamlining case management processes including new hire technology onboarding and special legal specific software solutions
- Implemented targeted technology workshops, resulting in substantial improvements in team efficiency and case resolution times
- Fostered cross-departmental tech knowledge sharing, bridging gaps between legal and IT teams for seamless operations
- Conducted comprehensive tech needs assessments, identifying key areas for improvement and implementing tailored solutions
- Provided ongoing tech support and mentorship, quality assurance empowering colleagues to leverage advanced legal software effectively
Technology Trainer
McDermott Will & Emery, LLP
12.2019 - 03.2022
- Train staff on tech tools, enhancing productivity and reducing errors through effective instruction
- Develop and deliver engaging technology training programs including news hire technology orientation legal specific software enhancing staff proficiency and productivity
- Assess training needs, design tailored curricula and implement effective learning strategies to bridge skill gaps in legal technology
- Championed innovative legal tech adoption and served as the quality assurance/change agent in software roll outs of intapp open and salesforce
Technology Trainer
Dickinson Wright, PLLC
08.2013 - 12.2017
- Trained 200+ staff in legal tech tools, enhancing efficiency and reducing errors through new hire technology orientation and legal specific software
- Developed tailored training programs, resulting in improved software adoption rates
- Collaborated with IT to troubleshoot tech issues, ensuring seamless operations
- Analyzed training feedback to refine methods, achieving higher satisfaction scores
- Spearheaded tech training initiatives, enhancing staff proficiency
- Developed innovative learning modules, resulting in accelerated skill acquisition and improved productivity
- Conducted comprehensive needs assessments to tailor training programs
- Implemented data-driven strategies, leading to measurable improvements in technology adoption rates
Technology Trainer
Sonnenschien Nath and Rosenthal LLP
03.2007 - 11.2010
- Conducted legal technology training courses including new hire and special legal tech projects.
- Updated training coursework and requirements according to group and technology changes.
- Collaborated with technical manager to identify key areas necessitating training based on software and equipment design.
- Enhanced employee productivity by designing and delivering tailored technology training sessions.
- Compiled IT training and assessment resources based on understanding of technical processes and skills-development needs.
- Cultivated customized curriculum and course content to address organizational technology training mandates.
- Boosted trainee engagement with interactive learning modules and hands-on exercises.
Education
Bachelor of Applied Arts -
Central Michigan University
Mt. Pleasant, MI08.1993
Master of Arts -
Central Michigan University
Mt. Pleasant, MI05.2000
Skills
- Project Execution
- Change Management
- User-Centered Design
- Strategic Planning
- Legal Software
- SalesForce
- MS Office 2010
- MS Office 2016
- MS Office 365
- Windows 10
- Windows 11
- Adobe Acrobat
- PDF Docs
- DocXtools
- iManage
- IManage Work
- NetDocuments
- Litera Innova for Word
- MacPac for Word
- Big Hand for Word
- Elite Time Entry DocXtools
- Cisco Telephony
- New Case and Conflicts (Intapp Open)
- Remote working Citrix
- Software implementation
- Multimedia tools
- Troubleshooting
- Training delivery
- Online Learning Systems
Personal Information
Title: Legal Technology Trainer
Legal Software Trained
- SalesForce
- MS Office 2010
- MS Office 2016
- MS Office 365
- Windows 10
- Windows 11
- Adobe Acrobat
- PDF Docs
- DocXtools
- IManage
- IManage Work
- NetDocuments
- Litera Innova for Word
- MacPac for Word
- Big Hand for Word
- Elite Time Entry DocXtools
- Cisco Telephony
- New Case and Conflicts (Intapp Open)
- Remote working Citrix
Timeline
Technology Trainer
Robbins Geller Rudman and Dowd LLP
05.2023 - 07.2024
Technology Trainer
McDermott Will & Emery, LLP
12.2019 - 03.2022
Technology Trainer
Dickinson Wright, PLLC
08.2013 - 12.2017
Technology Trainer
Sonnenschien Nath and Rosenthal LLP
03.2007 - 11.2010
Master of Arts -
Central Michigan University
Bachelor of Applied Arts -
Central Michigan University