ANDREW BOULTER
San Bernardino,Ca
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Flat Top Bar & Grill
10.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
BARTENDER/SERVER
THE ROYAL FALCONER
11.2022 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
LEAD BARTENDER/SHIFT LEAD
COPEHOUSE BAR & BISTRO
10.2018 - 09.2022
- Set-up bar and restaurant for daily operations
- Prep fresh juices and fruits to daily par levels
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Ability to interact and create customized cocktails for my guest, based on their inspirations
- Assisted in menu development, incorporating seasonal flavors and trends into popular craft cocktails.
- Train and develop Bar backs to assist and manage prep of bar
- Manage floor and assist servers during daily operations.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Closed out cash register and prepared cashier report at close of business.
KITCHEN MANAGER/ASSISTANT BAR MANAGER
THE TARTAN BAR & GRILL/DINGERS SPORTS BAR & GRILL
12.2016 - 10.2018
- Renovate and design kitchen
- Design brand new kitchen menu for new sports bar concept
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Created bar friendly menu with personal homemade touch
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Interacted with guest to increase feedback and direction of menu
- Assisted bartenders during high volume
- Changed out kegs for 21 Drafts Glycol system
- Conducted weekly food and alcohol inventories
- Placed food and alcohol orders with vendors based on current par levels and weekly projections.
SERVER/BARTENDER
CITRON RESTAURANT & BAR
11.2012 - 03.2016
- Served guests and anticipated needs while staying true to company concept
- Made craft style cocktails to company standards
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Practiced regulation compliance, and high-quality customer relationships to increase restaurant value
- Monitored cash registers and collected payment for drinks and food
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Cultivated warm relationships with regular customers.
- Reconciled server cash out nightly.
Education
Associate of Arts -
Santiago Canyon College
Orange, CASkills
- Highly sensible/reliable/great multitasking abilities
- Extensive food, wine and alcohol knowledge
- Fine dining service professional
- Hospitality and guest service
- Pays great attention to detail/ Sharp dressed/personal hygiene
- Drink preparation techniques
- Classic cocktails
- Knowledge of craft and microbrews
- Outgoing and positive/team player
- ABC Certified/SB County food handlers card obtained/TIPS certified
Professionalreferences
- LEE BURTON; Local Chef, Producer, Redland, CA. Ph(951)217-1886
PERSONAL REFERENCE: 4 YEARS
- ARIN KRAMER; Restaurant Owner, The Copehouse Bar & Bistro, Redlands, CA. Ph(909)253-1400, Copehouseredlands@gmail.com BUSINESS REFERENCE: 6 YEARS
- RODNEY ROSAS; Wholesale Distributor, RNDC, Redlands, CA. Ph(909)239-5066, Rodney.rosas@rndc-usa.com
BUSINESS REFERENCE: 15 YEARS
Certification
- Certified Food Handles Permit, San Bernardino County
- Tips Certification, Riverside County.
- ABC/R.B.S. Certification #312942576
Timeline
Bartender
Flat Top Bar & Grill
10.2024 - Current
BARTENDER/SERVER
THE ROYAL FALCONER
11.2022 - 09.2024
LEAD BARTENDER/SHIFT LEAD
COPEHOUSE BAR & BISTRO
10.2018 - 09.2022
KITCHEN MANAGER/ASSISTANT BAR MANAGER
THE TARTAN BAR & GRILL/DINGERS SPORTS BAR & GRILL
12.2016 - 10.2018
SERVER/BARTENDER
CITRON RESTAURANT & BAR
11.2012 - 03.2016
Associate of Arts -
Santiago Canyon College
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