Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
15
15
years of professional experience
Work History
Carpenter
Russ Wiles
07.2025 - 10.2025
Planned projects by identifying necessary equipment, tools, and required assistance.
Completed installations of building structures, trim, flooring, and cabinetry.
Planned and executed work with proper tools and materials to maximize productivity.
Followed established job site safety regulations and maintained safe and clean work area.
Measured materials to determine sizes and quantity required for construction project.
Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
Discarded debris and disposed waste to maintain cleanliness and quality standards.
Measured, drilled and sawed materials to perform successful home improvements.
Demonstrated close attention to detail to verify quality and accuracy of work.
Shift Manager
McDonald's
02.2023 - 08.2023
Cooperated with coworkers to improve customer experience and manage storefront.
Excelled in every store position and regularly backed up front-line staff.
Tracked receipts, employee hours, and inventory movements.
Coached crew members to optimize performance and motivate toward more efficient work.
Kept employees operating productively and working on task to meet business and customer needs.
Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Trained and mentored new employees to maximize team performance.
Supervised employees and oversaw quality compliance with company standards for food and services.
Exercised composure under pressure and in escalated customer service scenarios.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Laborer
Express Employment
01.2020 - 01.2023
Loaded, unloaded, and moved material to and from storage and production areas.
Performed general housekeeping and cleaning tasks.
Managed safe and efficient use of tools and equipment on construction sites.
Used variety of hand and power tools to complete tasks.
Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Followed instructions and safety protocols to prevent accidents and injuries.
Loaded and unloaded materials and equipment onto and off construction sites.
Cleaned and maintained tools, equipment and worksites.
Followed instructions and safety protocols while operating machinery and equipment.
Provided labor support to carpenters, masons and other skilled trades.
Warehouse Order Picker
Full Steam Staffing
02.2018 - 01.2020
Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Printed labels, packaged boxes, and loaded into outbound containers.
Pulled orders quickly to maintain demanding productivity goals.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Prepared and checked outbound shipments for accuracy.
Kept work areas neat, clean and free from debris.
Countertop Installer
Tops Solid Surface
07.2016 - 01.2018
Followed specifications for installing new or replacing damaged tile.
Determined and implemented best layout to achieve desired patterns for tile installation based on job site parameters.
Removed old tile, grout and adhesive using chisels and scrapers to clean surface carefully and prepare for new installation.
Sealed joints with mortar or cement to achieve design looks and promote longevity.
Placed marble and tiles into place using spacers to achieve proper spacing for grout application.
Completed accurate, well-aligned and straight work according to job specifications.
Leveraged power saws or tile cutters to cut materials to specified sizes for installation.
Achieved smooth surfaces with correct cuts and skills in polishing materials.
Leveled surfaces using plywood and mortar prior to laying marble and tile.
Assistant Shop Manager
Genothen
06.2010 - 07.2016
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Kept orderly and accurate accounting records by monitoring sales documentation.
Managed inventory control, cash control, and store opening and closing procedures.
Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Maintained safe working environment by enforcing adherence to safety and security protocols.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Trained and guided team members to maintain high productivity and performance metrics.
Assisted in recruiting, hiring and training of team members.
Reported issues to higher management with great detail.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.