Andrew Bowen
TX
Summary
Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Overview
10
10
years of professional experience
Work History
Food and Beverage Director
Aimbridge Hospitality
12.2023 - Current
- Increased guest loyalty by consistently providing exceptional service standards and memorable dining experiences.
- Negotiated favorable contracts with suppliers, securing competitive pricing on premium ingredients without compromising quality standards.
- .Conducted regular performance evaluations for all team members holding them accountable for meeting established service and performance benchmarks.
- .Implemented waste reduction initiatives by monitoring portion control, optimizing inventory management, and encouraging responsible disposal practices among staff members.
Director of Operations
Great Western Pacific
08.2018 - 09.2023
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Defined, implemented, and revised operational policies and guidelines.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
- Oversaw beverage for Enzo's Bistro and Bar; The Crab Pot; Fisherman's Restaurant and Bar
General Manager
The Crab Pot
02.2018 - 08.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Director of Outlets
The Woodmark Hotel
03.2015 - 02.2018
- Introduced new menu items based on market trends and guest preferences to boost customer satisfaction rates consistently.
- Implemented customer feedback systems to continually enhance service quality in alignment with changing consumer preferences.
- Resolved customer complaints involving food or beverage quality and service.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
Education
Master of Arts -
Thomas Edison State College
TrentonBachelor of Arts -
University of Washington
Seattle, WASkills
- Food and Beverage Operations
- Labor Management
- Sanitation Standards
- Food presentation
- Hospitality Management
- Menu development
- Bar Management
Timeline
Food and Beverage Director
Aimbridge Hospitality
12.2023 - Current
Director of Operations
Great Western Pacific
08.2018 - 09.2023
General Manager
The Crab Pot
02.2018 - 08.2018
Director of Outlets
The Woodmark Hotel
03.2015 - 02.2018
Master of Arts -
Thomas Edison State College
Bachelor of Arts -
University of Washington