Andrew Briggs
Front Royal,VA
Summary
Encouraging manager and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
Work History
Assistant Director
Seton Educational Media
07.2015 - Current
- Assisted the Director in developing programs to improve website sales and client relations
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Managed day-to-day operations of sales, client emails, and telephone communications
Assistant Director
Seton Testing Services
01.2011 - 04.2014
- Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
- Managed day-to-day office operations of shipping and scoring of tests
- Trained and mentored new employees on industry practices and business operations.
Server
Shenandoah Valley Golf Club
03.2006 - 01.2011
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Bachelor of Arts - History
Christendom College
Front Royal, VA05.2009
Skills
- Managing Operations and Efficiency
- Customer Relationship Management
- Business Development
- Business Administration
Timeline
Assistant Director
Seton Educational Media
07.2015 - Current
Assistant Director
Seton Testing Services
01.2011 - 04.2014
Server
Shenandoah Valley Golf Club
03.2006 - 01.2011
Bachelor of Arts - History
Christendom College