Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Brown

Laurel,FL

Summary

Dedicated and accomplished Air Force vehicle and equipment maintenance professional with 20 years of exceptional service. Successfully led and managed diverse teams in maintaining and servicing a wide range of vehicles and equipment critical to mission success. Possesses a strong technical background and in-depth knowledge of maintenance procedures, ensuring the highest standards of safety, reliability, and operational readiness.

Proven expertise in diagnosing and resolving complex mechanical issues while adhering to strict guidelines and regulations. Adept at implementing preventive maintenance programs, optimizing performance, and extending equipment lifespans. Consistently demonstrated a keen eye for detail and a commitment to excellence, resulting in a track record of achieving outstanding results.

A natural leader with excellent communication skills, able to effectively collaborate with cross-functional teams and senior leadership to achieve organizational objectives. Adaptable, reliable, and accustomed to working in high-pressure environments, ensuring mission-critical tasks are completed on time and within budget.

Now seeking to leverage this wealth of experience and leadership abilities in a civilian capacity, driving operational efficiency and success for a forward-thinking organization.

Overview

19
19
years of professional experience

Work History

Golden Boys Lawnscaping Business Owner

Self
07.2021 - Current
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Devised creative solutions to critical customer needs
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Trained and motivated employees to perform daily business functions.
  • Prepared annual budgets with controls to prevent overages.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Train and instruct new crew members on proper use of equipment, maintenance practices and safety procedures
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Oversee maintenance, fueling, cleaning of equipment and vehicles

Vehicle Maintenance Supervisor

United States Air Force, USAF
03.2004 - Current
  • Created and maintained daily and weekly reports for upper management.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Utilized proper tools and materials to adhere to safety guidelines.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Managed efficient teams of multiple employees.
  • Supervised team of installers and mechanics to complete work on time and to company standards.
  • Contributed to development, implementation, and execution of maintenance programs.
  • Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Monitored product quality and communicated necessary improvements to site superintendent.

Core Contracting Officer Representative

United States Air Force
02.2019 - 02.2020

Degree Program Manager

United States Air Force
10.2014 - 02.2019
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Identified program obstacles and communicated possible impacts to team.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Developed and maintained logistics workflows, procedures and reports.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Facilitated workshops and conducted one-on-one training to educate team members.
  • Interacted with customers and clients to identify business needs and requirements.
  • Established milestones and objectives based on input from functional areas and stakeholders.
  • Participated in pilot tests and revised programs based on feedback and results.
  • Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
  • Built teams to address project goals and objectives for multiple projects.
  • Researched industry best practices in support of training development and program content.

Education

Associate of Science - AAS Vehicle Maintenance

Community College of The Air Force
Montgomery, AL
05.2016

Skills

  • Quality Control Planning
  • Proper Staffing
  • Vendor Relationship Management
  • Staff Hiring
  • Build Revenue Streams
  • Equipment Management
  • Project Oversight
  • Staff Management
  • Risk and Mitigation Analysis
  • Attention to Detail
  • Purchasing and Planning
  • Team Leadership
  • Process Improvement
  • Verbal and Written Communication
  • Work Planning and Prioritization
  • Issue Resolution
  • Approachable and Outgoing
  • Business Management and Development
  • Customer Relations
  • Negotiation and Persuasion

Timeline

Golden Boys Lawnscaping Business Owner

Self
07.2021 - Current

Core Contracting Officer Representative

United States Air Force
02.2019 - 02.2020

Degree Program Manager

United States Air Force
10.2014 - 02.2019

Vehicle Maintenance Supervisor

United States Air Force, USAF
03.2004 - Current

Associate of Science - AAS Vehicle Maintenance

Community College of The Air Force

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Andrew Brown