Andrew Bruner
Experienced Manager
Vista,CA
Summary
Versatile professional effective at being flexible and accommodating to each building's unique needs. Committed to providing quality service in all facets of property management. Trustworthy in executing prescribed business and residential goals.
Overview
14
14
years of professional experience
Work History
Community Association Manager
Walters Management
Carlsbad
08.2022 - Current
- Advised board members on best practices when it comes to managing a successful Community Association.
- Organized social events for residents within the community association.
- Collaborated with board members in creating an annual budget for operating expenses incurred by the Community Association.
- Resolved conflicts between residents regarding matters pertaining to rules or regulations within the community association.
- Conducted inspections of common areas in order to identify any maintenance or repair needs.
- Reviewed contracts submitted by vendors prior to approval by board members.
- Implemented programs designed to improve security measures throughout the neighborhood.
- Maintained contact with homeowners regarding their respective rights and obligations associated with living in a planned residential development.
- Communicated with local government officials on behalf of the board of directors regarding zoning ordinances or other matters affecting property values within the neighborhood.
- Managed contractors hired to perform services such as landscaping or snow removal in common areas.
- Coordinated meetings with board members to discuss issues related to the management of the community association.
Sales Services Representitive
CINTAS, Professional Uniform and Facility Services
Vista , CA
10.2021 - 06.2022
- Conducted routine vehicle inspections, loaded trucks for delivery and picked up items for return.
- Drove truckloads to customer sites daily and completed proper paperwork.
- Performed pre- and post-trip safety inspections on work vehicle to record and report malfunctions
- Reviewed routes and expected delivery time frames to determine proper order of deliveries and anticipate potential delays.
- Navigated with map and GPS to houses to deliver assigned newspapers.
- Consulted with customers to gain feedback and improve deliveries.
- Loaded facility service products into truck and unloaded at customer site in alignment with established site procedures.
- Serviced businesses from Temecula, CA-Menifee, CA
Property Claims Adjuster
Travelers Insurance
San Diego , CA
03.2020 - 06.2021
- Documented and communicated all claim activity quickly and efficiently.
- Assessed damage to properties.
- Interviewed and corresponded with claimants, witnesses, police and physicians.
- Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures.
- Analyzed first reports of loss and underlying file material to determine if claim was suspect.
- Drafted statement of loss to summarize damages, payments and underlying policy coverage.
- Contacted injured parties and legal representatives to negotiate final settlements for claims.
- Conducted claim and estimate re-inspections.
- Investigated claims, conducted field audits, determined losses and reported findings.
- Closed average of 50 cases per quarter by leveraging strong communication and customer service abilities.
- Identified and collected evidence and determined value to specific claim to properly assess conditions.
Service Consultant
Carmax
San Diego , CA
10.2017 - 02.2020
- Scheduled, built & maintained customer relations through providing accurate estimates & follow ups w/ up to 50 customers per day
- Consulted and met face to face w/ up to 15-20 clients per day to outline options & obtain permission to proceed with their service repairs that were suggested w/ detailed breakdown of concern, cause & correction to maximize high dollar claims for customer and warranty pay
- First Service Consultant at store's location to earn President's Club Honor's placing top 20% in the nation
- Top 10 Service Consultants in the Los Angeles Region based upon 17 stores for 2 consecutive years
Inside Sales Representative
Carmax
San Diego , CA
09.2016 - 10.2017
- Guided customers through their car buying/selling journey
- Processed credit applications and worked closely w/ 8 top auto industry lenders in order to get the customer the best possible offer
- Conducted face to face business as well as followed up with over the phone leads that are generated through the internet office
- Resided in the top 20 Sales Consultants in the store during the 13 months being on the sales floor
- Sold Extended Service Warranty's to 75% of the customers who purchased vehicle's
- Due to hard work and success, I was promoted to Service Consultant
Assistant Community Manager
Bruner & Rosi Management Inc
Carlsbad , CA
08.2010 - 08.2016
- Handled all correspondence between the Senior Property Management Team to the homeowner
- Prepared work and repair orders for 13 of the 44 communities and worked one on one with the vendors to ensure completion of work in a timely manner
- Coordinated meetings between Property Managers/Homeowner's/Board Members
- Conducted community walk throughs to ensure properties are excellent condition
- In charge of company's Accounts Payable/Receivable
Education
Recreation and Tourism Management
California State University Northridge
Northridge, CA2010
General Studies
Marymount College Palos Verdes
2007
Skills
- Policy Enforcement
- Proposal Development
- Budget Planning
- Community resident safety
- Contractor supervision
- Service contract development
- Property Management
- Resident complaint resolution
- Vendor relationship development
- Board of Directors advisement
- Financial Oversight
- Clear Communication
- Excellent at building customer relationships
- Resourceful & problem solving focused
- Works well under pressure
- Team leader and dependable
- Able to multi-task & pay attention to detail0
- Experienced decision maker
Affiliations
- United States Marine Corps Veteran (Active Duty 2001-2005 Reserves 2005-2009)
- Carmax Store Champion- Sales 2nd Quarter 2017
- Carmax Store Champion- Service 1st Quarter 2018
- President's Club Honor' s Carmax Service Consultant Diamond and Platinum Level during three qualifying periods
Timeline
Community Association Manager
Walters Management
08.2022 - Current
Sales Services Representitive
CINTAS, Professional Uniform and Facility Services
10.2021 - 06.2022
Property Claims Adjuster
Travelers Insurance
03.2020 - 06.2021
Service Consultant
Carmax
10.2017 - 02.2020
Inside Sales Representative
Carmax
09.2016 - 10.2017
Assistant Community Manager
Bruner & Rosi Management Inc
08.2010 - 08.2016
Recreation and Tourism Management
California State University Northridge
General Studies
Marymount College Palos Verdes
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