Dedicated professional with 7 years of diverse experience revolving around customer service, sales, cooking, stocking and design. Strong ability to deliver exceptional customer service, complemented by strong communication, active listening, and conflict resolution skills.
Overview
8
8
years of professional experience
Work History
Freelance Artist
Self Employed
Austin, TX
01.2018 - Current
Create digital and traditional artwork using acrylic, watercolor, and oils delivering commissioned pieces to clients with professionalism and efficiency.
Capture and retouch photographs both in the studio and on location, enhancing video quality and meeting client specifications.
Design digital logos, including a project for a clothing brand, showing versatility in graphic design.
Design and deliver quality tattoo work to the clients with cleanliness and efficiency.
Landscaper
Landscape Business Services
Austin, Tx
01.2025 - 02.2026
Developed comprehensive maintenance plans for residential and commercial properties, enhancing overall landscape health.
Improved workflow processes through strategic planning and resource allocation for multiple landscaping projects.
Collaborated with clients to ensure satisfaction with services provided, leading to increased client retention rates.
Performed planting, watering, mulching, and edging of lawns.
Removed weeds, hazards, and debris from common pathways to improve usability.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
Trained new team members on best practices in landscaping techniques ensuring consistent quality across all projects.
Sandwich Artist
Subway
Austin, TX
01.2025 - 09.2025
Trained and mentored new staff on sandwich preparation techniques and customer service standards.
Ensured compliance with food safety regulations and cleanliness protocols in food preparation areas.
Maintained inventory levels, minimizing waste through effective stock rotation and management practices.
Collaborated with team members to optimize workflow and improve service speed during peak hours.
Operated the cash register with accuracy, ensuring proper handling of transactions.
Kept workplace clean and organized in line with restaurant policies.
Event Security Guard
Andy Frain Security
Austin, TX
01.2023 - 08.2023
Monitored and enforced safety protocols to ensure secure event environments.
Conducted crowd control measures to facilitate smooth entry and exit for attendees.
Responded promptly to incidents, de-escalating conflicts while maintaining a safe atmosphere.
Implemented risk assessment strategies, enhancing overall security effectiveness at events.
Upheld high standards of professionalism while interacting with event attendees, representing the company positively at all times.
Improved overall guest experience by providing helpful information and assistance when needed, while maintaining vigilance for potential threats or issues.
Cook
BJ's Restaurant & Brewhouse
Austin, TX
01.2022 - 01.2023
Prepared high-quality dishes consistently following established recipes and standards.
Managed kitchen operations efficiently to ensure timely food service during peak hours.
Collaborated with front-of-house staff to coordinate meal service and enhance guest experience.
Implemented inventory control measures to minimize waste and maintain stock levels.
Ensured compliance with health regulations, maintaining cleanliness and organization in the kitchen.
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Overnight Stocker
Nordstrom
Austin, TX
01.2021 - 01.2022
Assisted in stocking merchandise promptly to maintain store presentation standards.
Managed inventory organization to optimize product accessibility and enhance customer experience.
Operated equipment safely for transporting and shelving products throughout the store.
Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
Guest Services
TopGolf
Austin, TX
01.2019 - 01.2021
Participated in staff meetings to discuss improvements to guest services and implement new policies or procedures.
Collaborated with other departments to provide comprehensive guest services and deliver outstanding hospitality experiences.
Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Assisted in training new team members, providing guidance and support to ensure their success in the Guest Services role.