Andrew Bumgarner
Chester,VA
Summary
Proven customer service expert from Brusters, adept in maintaining composure under pressure and resolving customer complaints efficiently. Leveraged reliability and a positive demeanor to enhance customer experience and streamline operations. Excelled in customer engagement and transaction accuracy, contributing to improved customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Brusters
03.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Retail Sales Associate
Kohls Department Store
06.2021 - 03.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
High School Diploma -
Thomas Dale
3626 W Hundred Rd, Chester, Va 2383105-2022
Skills
- Customer service
- Reliability and punctuality
- Patience and composure
- Customer complaint resolution
- Calm demeanor
- Positive and professional
Languages
English
Full Professional
Timeline
Customer Service Cashier
Brusters
03.2022 - Current
Retail Sales Associate
Kohls Department Store
06.2021 - 03.2022
High School Diploma -
Thomas Dale
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